Game is down again

30 Replies
Jezebel
6 March, 2017, 1:19 PM UTC
How long is the game expected to be down?  No warning just down again, I will be losing resources as I had raids out and maybe troops if I can't get back in
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wesleypringle1
6 March, 2017, 1:25 PM UTC
GGGGGGGGGGGGGGGGrrrrrrrrrrrrrrrrrr
The Keep
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Stormfall
6 March, 2017, 1:27 PM UTC

Same problem here, raids are back, offence out and food is disappearing.

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Silver
6 March, 2017, 1:33 PM UTC

Yep have also my army on march to somebody castle ... could not log in (refresh \ delete of cash in browser did not helped)

http://prnt.sc/ego7ef

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Lady Mary
6 March, 2017, 1:36 PM UTC
Still down...in the middle of a War & can't log on...fabulous
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crayzys
6 March, 2017, 1:37 PM UTC
Why cant this company provide services where as you dont have to reboot every ten minutes and put up with these downs? pathetic
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carolpringle59
6 March, 2017, 1:38 PM UTC
Wish I was surprised and could say this doesn't happen Often But It seems it Happens much to Much !!!!
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exxxe
6 March, 2017, 1:43 PM UTC

hello there is a database transfer going on 

the game will be down for up to 2 hours 

sorry about that and good luck


I'am me and that is what i care about :)
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Jezebel
6 March, 2017, 1:46 PM UTC
exxxe said:

hello there is a database transfer going on 

the game will be down for up to 2 hours 

sorry about that and good luck


why were we not notified in advance?? I carefully planned raids in advance so I could compete for weekly raid rankings and we used buffs from the flag tournament for extra raids so our league could compete.  I will have troops out in my castle unprotected not to mention lost resources that would have counted towards my ranking
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Stormfall
6 March, 2017, 1:47 PM UTC

exxxe said:


hello there is a database transfer going on 

the game will be down for up to 2 hours 

sorry about that and good luck


If this was planned why wasnt it announced earlier?

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exxxe
6 March, 2017, 1:48 PM UTC

Stormfall said:


exxxe said:


hello there is a database transfer going on 

the game will be down for up to 2 hours 

sorry about that and good luck


If this was planned why wasnt it announced earlier?

dont know they just told us now


I'am me and that is what i care about :)
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exxxe
6 March, 2017, 1:49 PM UTC
Jezebel said:

exxxe said:

hello there is a database transfer going on 

the game will be down for up to 2 hours 

sorry about that and good luck


why were we not notified in advance?? I carefully planned raids in advance so I could compete for weekly raid rankings and we used buffs from the flag tournament for extra raids so our league could compete.  I will have troops out in my castle unprotected not to mention lost resources that would have counted towards my ranking
i have no idea and i just got told about it too
I'am me and that is what i care about :)
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Futrikelv
6 March, 2017, 1:51 PM UTC

exxxe said:


hello there is a database transfer going on 

the game will be down for up to 2 hours 

sorry about that and good luck


So Plarium without notice to it's core player base, does not inform about such DB transfer and downtime.

Typical lack of information from Plarium. 


"Plarium: Ok, flip the switch. We need to move the database right now. Our Players don't care if the services are down for 2+ hours."


Information is the key. Coming out 40 min later and saying that Plarium is actually moving a database is a bit late in my book.

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exxxe
6 March, 2017, 1:55 PM UTC

Futrikelv said:


exxxe said:


hello there is a database transfer going on 

the game will be down for up to 2 hours 

sorry about that and good luck


So Plarium without notice to it's core player base, does not inform about such DB transfer and downtime.

Typical lack of information from Plarium. 


"Plarium: Ok, flip the switch. We need to move the database right now. Our Players don't care if the services are down for 2+ hours."


Information is the key. Coming out 40 min later and saying that Plarium is actually moving a database is a bit late in my book.

we were going to announce it it was not supposed to be today however issues occurred in the DB so we started it ahead of schedule 


that's a CM response and its all i know :))


I'am me and that is what i care about :)
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exxxe
6 March, 2017, 1:59 PM UTC
Futrikelv said:



Information is the key. Coming out 40 min later and saying that Plarium is actually moving a database is a bit late in my book.

yeah sorry i just came online so did not see it till now :((
I'am me and that is what i care about :)
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Futrikelv
6 March, 2017, 2:04 PM UTC

exxxe said:


Futrikelv said:




Information is the key. Coming out 40 min later and saying that Plarium is actually moving a database is a bit late in my book.

yeah sorry i just came online so did not see it till now :((
I don't blame you personally. Player as a forum moderator can't be blamed for this mess.Though some frustrations must be vented somewhere, at least when CM's seems to stay out of it.
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Roftie
6 March, 2017, 2:06 PM UTC
HAHAHAHAHAHAHA
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magusmelizar
6 March, 2017, 2:10 PM UTC
Ok, so Exxxe, you need to ask them how they realized there was an issue, made a decision to shut down, and 30 minutes later none of them have posted a lick of info on here. So now you're here trying to put out a fire that never should have started. Not 1 of them could take 2 minutes to get on the forum to mention this? (notice I'm not blaming you Exxxe, just saying someone needs to be held accountable)
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Ichezis
6 March, 2017, 2:13 PM UTC

Greetings Lords & Ladies!

I have just updated the downtime topic!

I am sorry for being late! I am still being educated at college. 
Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
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Stormfall
6 March, 2017, 2:14 PM UTC

magusmelizar said:


Ok, so Exxxe, you need to ask them how they realized there was an issue, made a decision to shut down, and 30 minutes later none of them have posted a lick of info on here. So now you're here trying to put out a fire that never should have started. Not 1 of them could take 2 minutes to get on the forum to mention this? (notice I'm not blaming you Exxxe, just saying someone needs to be held accountable)

yeah, they thought people wont notice that thay cant log in

professionals

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