units lost

2 Replies
randolph.bridgette53
4 March, 2017, 6:21 PM UTC
I stared on Thursday night with 3908 units. I purchased a package for 9.99 and revived lost units as well as buying extra units. When I was done I had 4099 units.  catacombed every thing and went to sleep. However when a I logged on Friday afternoon I saw 3908 units that I began with. I checked to see if I had been raided, but I was not and I was catacombed. Today I had to buy new units. how does this happen. and yes I do have plenty of food.
UTC +7:00
brunsonthomas
4 March, 2017, 6:44 PM UTC

Since I cannot see what happened in your account I suggest you submit a ticket to support with the information you just gave and any screenshots you have. https://plariumsupport.zendesk.com/hc/en-us/requests/new

UTC +5:00
Jezebel
5 March, 2017, 5:37 PM UTC
randolph.bridgette53 said:

I stared on Thursday night with 3908 units. I purchased a package for 9.99 and revived lost units as well as buying extra units. When I was done I had 4099 units.  catacombed every thing and went to sleep. However when a I logged on Friday afternoon I saw 3908 units that I began with. I checked to see if I had been raided, but I was not and I was catacombed. Today I had to buy new units. how does this happen. and yes I do have plenty of food.
that is definitely a bug do as Brunson says and report it to support
UTC +0:00
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