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Why Arcane Dragon Does not work, Help Please!

5 Replies
Unknown_Ranger
19 February, 2017, 1:47 AM UTC

Groganka Xetrix Voelk


I .... the support site seems useless... unable open ticket/request fix of Arcane Dragon.


I have used 4 whirlwind marks so far... no dragons no marks,

Please, and Thank you


sincerely


Groganka

UTC +8:00
BiohazarD
Moderator
19 February, 2017, 7:39 AM UTC

Unknown_Ranger said:


Groganka Xetrix Voelk


I .... the support site seems useless... unable open ticket/request fix of Arcane Dragon.


I have used 4 whirlwind marks so far... no dragons no marks,

Please, and Thank you


sincerely


Groganka

I don't understand, what is your problem?  If you are having trouble contacting support, you can reach them here:

https://support.plarium.com/enstormfall/Tickets/Submit/Category/48
UTC +0:00
exxxe
19 February, 2017, 8:16 AM UTC

Unknown_Ranger said:


Groganka Xetrix Voelk 


I .... the support site seems useless... unable open ticket/request fix of Arcane Dragon.


I have used 4 whirlwind marks so far... no dragons no marks,

Please, and Thank you


sincerely


Groganka

removed coordinates for your safety 

i also dont understand what your issue is but i think you are not receiving dragons from your dragon stone even after activating the dragon abilities using marks 

well in that case you receive normal dragons in your catacombs directly ( track their count )

if not the case then follow Biohazard link 
I'am me and that is what i care about :)
UTC +3:00
Ichezis
20 February, 2017, 6:28 AM UTC

Unknown_Ranger said:

Groganka Xetrix Voelk


I .... the support site seems useless... unable open ticket/request fix of Arcane Dragon.


I have used 4 whirlwind marks so far... no dragons no marks,

Please, and Thank you


sincerely


Groganka

Greetings m'lord!

I assume you're not receiving dragons by use of Arcane Marks.

They have probably gone safely to your catacombs; Just check it and see if you got the dragons.
If not, however, please inform the support team as Lord BioHazard has said.


Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
Unknown_Ranger
2 March, 2017, 9:37 PM UTC
it works, thanks for the help.   please close this post
UTC +8:00
Alina Bright
Community Manager
3 March, 2017, 3:34 PM UTC
We're glad that everything's OK now!
UTC +2:00
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