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THE START OF A NEW SERVER or REALM FEB 20th

85 Replies
Alina Bright
Community Manager
21 February, 2017, 3:07 PM UTC

Some offers will be slightly different. But in a good way for players :)

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Oracle
21 February, 2017, 4:51 PM UTC

Eugenia Misura said:


Some offers will be slightly different. But in a good way for players :)

Will players that play in both Kabam and Plarium using different credentials be penalized for multi-accounting. 

I have once played on Kabam, using a different an email, than the one I use on Plarium.com. Should the server be mingled as the above screenshot, then I will have 2 account now. 

I know I can just change the Kabam Email to be the same as the one on Plarium.com, but what if I don't, will the merging of the server then means merging of the rules, that where held before. 
Gedleyihlekisa: Oracle the postremogeniture
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Alina Bright
Community Manager
22 February, 2017, 11:50 AM UTC
Hi! That main point of the rule is that you can't have more than one account on one server. If you will have two accounts on two different servers on plarium.com, you can use both of them. 
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Gadheras
22 February, 2017, 12:36 PM UTC
Eugenia Misura said:

Hi! That main point of the rule is that you can't have more than one account on one server. If you will have two accounts on two different servers on plarium.com, you can use both of them. 
What good is rules when you never enforce them?
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Angeliclee
22 February, 2017, 2:28 PM UTC

Eugenia Misura said:


We suppose it will take one or two days to finish the process of transfer. 
And so we start day 3 . . . any update on the server move from Kabam to Plarium? I know many are eager to settle into our new home. 
Angeliclee - Marshal of Elite Dragon Riders - still living in limbo between Kabam and Plarium
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Elric
22 February, 2017, 3:08 PM UTC
Day three and counting, let's see if it all goes smoothly
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Angeliclee
23 February, 2017, 1:01 PM UTC

I am so glad that the no information trend about the move has continued on to Plarium. That pesky notion that giving information to customers so they will be happy is so outdated. It's a much better idea to give them no information and keep them wondering causing so much frustration that some may stop playing altogether . . . 

Seriously though . . . is it so hard to tell us that the process is taking a little long than anticipated and to give an updated time frame?


Angeliclee - Marshal of Elite Dragon Riders - still living in limbo between Kabam and Plarium
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Alina Bright
Community Manager
23 February, 2017, 2:03 PM UTC
Gadheras said:

Eugenia Misura said:

Hi! That main point of the rule is that you can't have more than one account on one server. If you will have two accounts on two different servers on plarium.com, you can use both of them. 
What good is rules when you never enforce them?
What do you mean? 
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Alina Bright
Community Manager
23 February, 2017, 2:04 PM UTC
Angeliclee said:

Eugenia Misura said:


We suppose it will take one or two days to finish the process of transfer. 
And so we start day 3 . . . any update on the server move from Kabam to Plarium? I know many are eager to settle into our new home. 
It takes some time to make sure that migration has been successful. As soon as I have any updates, I let you know :) 
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Alina Bright
Community Manager
23 February, 2017, 2:07 PM UTC

Angeliclee said:


I am so glad that the no information trend about the move has continued on to Plarium. That pesky notion that giving information to customers so they will be happy is so outdated. It's a much better idea to give them no information and keep them wondering causing so much frustration that some may stop playing altogether . . . 

Seriously though . . . is it so hard to tell us that the process is taking a little long than anticipated and to give an updated time frame?


I ununderstand that you want to know when the process is finished. It has started on our end, however, it's quite a complicated process, and we need to make sure afterwards that migration is successful. As soon as we have any news, I let you know. I would really appreciate your understanding.

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Murtag
23 February, 2017, 7:22 PM UTC

TONS of Problems and Lag in "The Dark Plains", and "The Un-Tammed Lands"

I will assume it has something to do with our "Farwol's Crown" coming as a New Server/Realm?

Angeliclee, They are just getting to know us and the Troubles we all cause LoL

(Beware all, she is one of the Best D Players out there)

Fun Good Gaming :)



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Oracle
23 February, 2017, 7:33 PM UTC
Where did you get that intel
Gedleyihlekisa: Oracle the postremogeniture
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BiohazarD
Moderator
23 February, 2017, 7:46 PM UTC
Briston said:

TONS of Problems and Lag in "The Dark Plains", and "The Un-Tammed Lands"

I will assume it has something to do with our "Farwol's Crown" coming as a New Server/Realm?

Angeliclee, They are just getting to know us and the Troubles we all cause LoL

(Beware all, she is one of the Best D Players out there)

Fun Good Gaming :)



I haven't heard anything about a new server, unless it's just the one that's getting moved over from kabam. 
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Murtag
23 February, 2017, 7:47 PM UTC

Oracle, It is on my Profile of Games, I assume that is on Everyones Profile that Has an Account coming from Kabam and already has an Account here in Plarium.

This move will be Good, as it will be easier to play the old Plarium Characters here soon :)

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jezebell
23 February, 2017, 8:48 PM UTC
so hope this hurries up missing everyone cant believe how much i love this game lol maybe its a good thing to be away for awhile but ready now to have some more fun and see everyone again
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exxxe
24 February, 2017, 10:16 AM UTC

the new server is live 


welcome to all kabam players :))
I'am me and that is what i care about :)
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Tautas
24 February, 2017, 10:59 AM UTC

Anyone manage to enter into the game without geting this?


How you have fallen from heaven, morning star, son of the dawn!
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exxxe
24 February, 2017, 11:18 AM UTC

i can access the game just fine ( all servers )

clear cache close the browser and then reopen the game 

if that does not help refer to loading issues thread in bug reports and send a HAR file to support :))
I'am me and that is what i care about :)
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Tautas
24 February, 2017, 11:31 AM UTC

Well, I can log into "The Dark Plans" perfectly (that is not from Kabam), I can see in "Farwol's Crown" my level 90 acc, but I can't  enter to it.

Firstly, I will wait for that real players  from Kabam like Angel, Briston going to write on this case, because I think it will be global problem to everyone.......

How you have fallen from heaven, morning star, son of the dawn!
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Zufbar
24 February, 2017, 11:55 AM UTC

Hi Big T.

I get the same message too :(

Hope to see you at EDR soon :)

Zuf

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