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no protection after fortress attacked and downgraded

no protection after fortress attacked and downgraded

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Moderators for Stormfall: Age of War wanted
Feb 10, 2017, 17:5802/10/17
06/13/15
46

no protection after fortress attacked and downgraded

Our fortress was attacked and downgraded during upgrade so I upgraded again and boosted within an hour it was downgraded again. why is protection promised if it isn't actually awarded? I could have defended but didn't see the need if it couldn't be attacked
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BiohazarDModerator
Feb 10, 2017, 21:5402/10/17
10/04/13
3759

birdybyebye said:


Our fortress was attacked and downgraded during upgrade so I upgraded again and boosted within an hour it was downgraded again. why is protection promised if it isn't actually awarded? I could have defended but didn't see the need if it couldn't be attacked

Are you sure it was downgraded?  People can still hit it, the level just shouldn't go down.  If it was, you should submit a ticket to support. 

https://support.plarium.com/enstormfall/Tickets/Submit/Category/48
Feb 12, 2017, 09:2702/12/17
01/31/15
457
As this isn't a tutorial, I'll move this topic to Game Discussion.
Feb 12, 2017, 21:2402/12/17
05/14/16
474
might have just been bad timing during a flag tourney. check the level of the fort if it was at a safe zone. 5 or 8..
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