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Problem loading game 2 days in a row..

6 Replies
rickcote13
1 February, 2017, 6:12 PM UTC

Hello,


   after 10am on monday and then this morning I get this error message.


http://prntscr.com/e38dio


Also I am on a linux machine I get this on the console from which I started google..

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125906:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125906:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125906:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101


This was not working Monday all day.  came in today worked for @ an hour then this message and it continues.
Thanks


Rick Cote

UTC +8:00
1
brunsonthomas
1 February, 2017, 8:02 PM UTC
rickcote13 said:

Hello,


   after 10am on monday and then this morning I get this error message.


http://prntscr.com/e38dio


Also I am on a linux machine I get this on the console from which I started google..

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125905:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125906:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125906:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101

[20691:20726:0201/125906:ERROR:ssl_client_socket_openssl.cc(1132)] handshake failed; returned -1, SSL error code 1, net_error -101


This was not working Monday all day.  came in today worked for @ an hour then this message and it continues.
Thanks


Rick Cote

There could be many causes. Let's try a simple one. Log onto Plarium.com not the game. Click on logout. Clear your browser cache and login manually to the game. If this does not work, let us know here.
UTC +5:00
0
RandomDrop
1 February, 2017, 8:14 PM UTC

Your using Chromium on a Linux machine, getting help here may be difficult. I would suggest going to the forums for you current build. I.e.. Mint, Fedora, Ubuntu..


Post the same thing and you will get your answer in minutes.
UTC +7:00
0
rickcote13
1 February, 2017, 8:22 PM UTC

Ok Thanks..  it only appears here and after 10am  I popped in to check out my quests and at 10 exactly boom.  Same monday..  In looking at the trace, if Plarium uses  akamaitechnologies I am getting a TCP reset right after connecting to 
23.78.235.207 then error box....
I will check out web site,  however same issue with firefox..  I will check IE from my virtual machine but I suspect same problem..


Thanks





UTC +8:00
0
Warrior
2 February, 2017, 1:26 AM UTC

I am using windows and am able to login to the game using Chrome.


Will also check on with other players who use linux.. also please try using any other browser on Linux.. we have seen some issues with Firefox..
Please Like the Post if you agree or if it helps
UTC +6:00
0
rickcote13
2 February, 2017, 4:47 PM UTC

Hello, 


   thanks for the response.  I have worked with network guys here (Im at work) and part of the application is being blocked as "suspicious" activity.  there is a transaction every 20 or so that tried to upload data from my machine to Plarium, and it is being blocked.

Thanks

FOD/Rick




UTC +8:00
0
Warrior
3 February, 2017, 1:26 AM UTC
rickcote13 said:

Hello, 


   thanks for the response.  I have worked with network guys here (Im at work) and part of the application is being blocked as "suspicious" activity.  there is a transaction every 20 or so that tried to upload data from my machine to Plarium, and it is being blocked.

Thanks

FOD/Rick




yup games are blocked at work places via websense or something so that will be the reason.
Please Like the Post if you agree or if it helps
UTC +6:00
0
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