This topic is closed

can't log in !!!

30 Replies
offcenter
4 February, 2017, 8:28 PM UTC
when he goes to plarium.com  it just shows the log in  . There is no where to log out
UTC +0:00
brunsonthomas
4 February, 2017, 8:32 PM UTC

Please have him login manually. If that works, then fine. If not please have him follow the steps in this link.http://plarium.com/forum/en/stormfall-age-of-war/bug-reports/23946_loading-issues-4/?post=127437

UTC +5:00
offcenter
4 February, 2017, 8:35 PM UTC
that's all he does is log in manually
UTC +0:00
offcenter
4 February, 2017, 8:38 PM UTC
He has already tried all that stuff in your link .
UTC +0:00
offcenter
4 February, 2017, 8:43 PM UTC
he gets to 80 percent then it says it can not complete action
UTC +0:00
offcenter
4 February, 2017, 8:50 PM UTC
using internet explorer he gets 80 percent  , using firefox he gets 80 percent  , using chrome he gets 99 percent and then they all state can not complete action - please try again later
UTC +0:00
exxxe
5 February, 2017, 5:07 PM UTC
offcenter said:

using internet explorer he gets 80 percent  , using firefox he gets 80 percent  , using chrome he gets 99 percent and then they all state can not complete action - please try again later
then report the issue to support here
I'am me and that is what i care about :)
UTC +3:00
offcenter
5 February, 2017, 7:54 PM UTC
He has reported it to no avail
UTC +0:00
brunsonthomas
5 February, 2017, 8:04 PM UTC
offcenter said:

He has reported it to no avail
Have him PM me the ticket number so I can check with the CM for a status tomorrow.
UTC +5:00
thefray
7 February, 2017, 11:40 PM UTC
Is game down?
UTC +0:00
Alina Bright
Community Manager
8 February, 2017, 12:21 PM UTC
thefray said:

Is game down?
No, we haven't updated our servers. Are you still unable to login?
UTC +2:00
1720472 users registered; 42445 topics; 270720 posts; our newest member:Castle №11020946