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Can not log on, only loads to 80 percent

2 Replies
Cfan31
28 January, 2017, 3:13 PM UTC
What is going on?  I can not log in, it loads to 80% and then just freezes...
UTC +7:00
Ichezis
28 January, 2017, 4:38 PM UTC

Cfan31 said:


What is going on?  I can not log in, it loads to 80% and then just freezes...

Greetings m'lord!

Please try to do the following things;

- Clear the browser's cache;

- Try to refresh your page.

If those two don't work, then please contact the Support Team.

https://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

I am on phone, sorry for the short reply!

Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
BiohazarD
Moderator
28 January, 2017, 11:26 PM UTC
Cfan31 said:

What is going on?  I can not log in, it loads to 80% and then just freezes...
Some players have reported similar problems while using the firefox browser.  If clearing your cache does not work try logging in using a different browser. 
UTC +0:00
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