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Dragon Stone Activation

Dragon Stone Activation

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Moderators for Stormfall: Age of War wanted
Jan 21, 2017, 02:4901/21/17
12/21/16
1

Dragon Stone Activation

My Dragon Stone Discovery is bugged.  Nearly all the time it freezes my game and have to reload.  I can battle and activate the slots, but I cannot discover anything new but maybe once a week at this point.  
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Jan 21, 2017, 03:0901/21/17
03/22/16
1289

jaqd_50187 said:


My Dragon Stone Discovery is bugged.  Nearly all the time it freezes my game and have to reload.  I can battle and activate the slots, but I cannot discover anything new but maybe once a week at this point.  

If you have cleared your cache and reset game then my best suggestion is contact support at http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

Jan 30, 2017, 02:4301/30/17
12/21/16
1

Made report.  Still haven't fixed.


Jan 30, 2017, 08:3701/30/17
Jan 30, 2017, 08:37(edited)
01/31/15
457

jaqd_50187 said:

Made report.  Still haven't fixed.

Greetings m'lord!

Sadly, at times the Support Team may take longer than expected due to many reports they have to read through for example. Please, wait a bit longer!

They'll come back to you as soon as possible. 

We're sorry for the wait!

Jan 31, 2017, 22:0701/31/17
08/22/15
245
Ichezis said:

jaqd_50187 said:

Made report.  Still haven't fixed.

Greetings m'lord!

Sadly, at times the Support Team may take longer than expected due to many reports they have to read through for example. Please, wait a bit longer!

They'll come back to you as soon as possible. 

We're sorry for the wait!

Theres 9 days between his 2 posts. Can you put a time frame on how long "a bit longer" may be?
Jan 31, 2017, 23:2101/31/17
03/22/16
1289
jaqd_50187 said:

Made report.  Still haven't fixed.


Could you please mail me the number on your ticket so I can follow up with a CM and see if there is an answer for you yet.
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