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Request for refund of credit.

1 Reply
ElevenKnight
10 January, 2017, 5:14 PM UTC

I would like to attach a picture to show you that I did not get my daily rewards which I payed for.


You are requesting me to upload the picture to a third party source.


I would kindly like a re-fund to my credit account.  In return I will not be playing this game anymore.


You are in violation of your the sales agreement. 


Thank you for your understanding and due diligence in this regards.
UTC +8:00
Warrior
10 January, 2017, 6:11 PM UTC

ElevenKnight said:


I would like to attach a picture to show you that I did not get my daily rewards which I payed for.


You are requesting me to upload the picture to a third party source.


I would kindly like a re-fund to my credit account.  In return I will not be playing this game anymore.


You are in violation of your the sales agreement. 


Thank you for your understanding and due diligence in this regards.

Hi ElevenKnight, We on the forum would not be able to deal with this issue as we dont have rights to do it. Request you to please raise a ticket to Support and they will be able to help in this.

http://support.plarium.com/enstormfall/Tickets/Submit/Category/48


Please understand since this is a financial transaction, the support might need to see if it got through since they might not have received the same response from the financial institution.

Please Like the Post if you agree or if it helps
UTC +6:00
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