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Can not buy discount packed with visa card

9 Replies
White and black
31 December, 2016, 6:10 AM UTC

Dear Plarium,

I can't buy with my visa.........

please help..

http://prntscr.com/dpzc53

thanks & best regards,

uct





DDC
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Warrior
31 December, 2016, 9:07 AM UTC

Possible reason

1. The credit limit of the card has been reached

2. The bank has declined the transaction.


For more details, please raise a ticket to support

https://support.plarium.com/enstormfall/Tickets/Submit/Category/48

Please Like the Post if you agree or if it helps
UTC +6:00
0
White and black
31 December, 2016, 9:18 AM UTC

Warrior said:


Possible reason

1. The credit limit of the card has been reached

2. The bank has declined the transaction.


For more details, please raise a ticket to support

https://support.plarium.com/enstormfall/Tickets/Submit/Category/48


for all i paid for the game before success.

now happen problem.

card have more than that amount.


best regards,

DDC
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0
White and black
31 December, 2016, 10:42 AM UTC
I try to use with other visa. it have same problem
DDC
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Warrior
31 December, 2016, 10:51 AM UTC

Then i would request you to raise a ticket, they might have stopped the transaction on your account due to multiple transactions of high amount.


This has happened to me before. Please raise a ticket and they might ask you for your ID proof and the scan of your card with only the last 4 digits showing. Since it is holidays they might take some time but it should get fixed.

Please Like the Post if you agree or if it helps
UTC +6:00
0
roadstar Pitbull
31 December, 2016, 2:04 PM UTC
White and black said:

I try to use with other visa. it have same problem
Check with your financial establishment,,, many, more and more are adding Plarium to the fraud list..... 
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White and black
1 January, 2017, 12:29 PM UTC

roadstar Pitbull said:


White and black said:


I try to use with other visa. it have same problem
Check with your financial establishment,,, many, more and more are adding Plarium to the fraud list..... 

Don't know............Plarium not fix it until now.

So how can i recover or buy something..............
DDC
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White and black
1 January, 2017, 12:31 PM UTC
their technical in long holiday....................will comback next year
DDC
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bjohn.abs
1 January, 2017, 2:29 PM UTC
White and black said:

Dear Plarium,

I can't buy with my visa.........

please help..

http://prntscr.com/dpzc53

thanks & best regards,

uct





I think some1 is trying to tell you something. Do yourself a favour and start the new year on a high. KEEP your money :)
UTC +1:00
2
Alina Bright
Community Manager
3 January, 2017, 3:28 PM UTC

White and black said:


roadstar Pitbull said:


White and black said:


I try to use with other visa. it have same problem
Check with your financial establishment,,, many, more and more are adding Plarium to the fraud list..... 

Don't know............Plarium not fix it until now.

So how can i recover or buy something..............

Lord White and black, please contact our Support Team and provide them with this information, so they can check this information >> http://support.plarium.com

UTC +2:00
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