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"Free" ends of Dragon Arts researches STOLE SAPHIRES!

2 Replies
alex.isakov
10 December, 2016, 8:02 PM UTC

Ok, yesterday I thought may be I pressed something and I didn't watch it.

However, today situation HAPPENED AGAIN.

I have 5 minutes or so till end of the Dragon Art finish.

I see that timing changes to "FREE" and GREEN BUTTON. I PRESS IT. AND I LOST Saphires!!!!

It was done to me twice, today and yesterday.

I ask you get into situation and do (a) the correction of saphires to me - I DON'T WANT spend them for nothing!

(b) do the situation impossible for other player AND replenish their losses.

Thanks!
UTC +4:00
brunsonthomas
10 December, 2016, 8:53 PM UTC

alex.isakov said:


Ok, yesterday I thought may be I pressed something and I didn't watch it.

However, today situation HAPPENED AGAIN.

I have 5 minutes or so till end of the Dragon Art finish.

I see that timing changes to "FREE" and GREEN BUTTON. I PRESS IT. AND I LOST Saphires!!!!

It was done to me twice, today and yesterday.

I ask you get into situation and do (a) the correction of saphires to me - I DON'T WANT spend them for nothing!

(b) do the situation impossible for other player AND replenish their losses.

Thanks!

You need to contact support and let them investigate this. http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

UTC +5:00
alex.isakov
10 December, 2016, 10:13 PM UTC
brunsonthomas said:

alex.isakov said:


Ok, yesterday I thought may be I pressed something and I didn't watch it.

However, today situation HAPPENED AGAIN.

I have 5 minutes or so till end of the Dragon Art finish.

I see that timing changes to "FREE" and GREEN BUTTON. I PRESS IT. AND I LOST Saphires!!!!

It was done to me twice, today and yesterday.

I ask you get into situation and do (a) the correction of saphires to me - I DON'T WANT spend them for nothing!

(b) do the situation impossible for other player AND replenish their losses.

Thanks!

You need to contact support and let them investigate this. http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

Many thanks, the issue was reported! I believe it's important as I didn't await that I would be charged for action labelled as "Free". Also I have tonne of time boosters to avoid to spend saphires for boosts.
UTC +4:00
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