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Troops to Catacomb

7 Replies
Jezebel
30 November, 2016, 4:15 PM UTC

One of my members has told me he is having issues putting troops to catacombs.  He puts them away when he logs off and when he returns to the game they are in his castle again.


Yes I have told him to put a ticket in, just wondering if anyone else has this issue?
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Sifr
30 November, 2016, 4:38 PM UTC

Happens once but that was when plarium was updating something and it seems my action to send units to catacomb was not recognized.

My suggestion is to go to keep and send to catacomb from there, once the units are sent you can see it's no longer on the keep. Another is to activate the notification, if he got the notification (troops sent succesfully) and it's still on the castle then it's a bug.
Fighter Sifr of Fellowship
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brunsonthomas
Moderator
30 November, 2016, 6:10 PM UTC
Sifr said:

Happens once but that was when plarium was updating something and it seems my action to send units to catacomb was not recognized.

My suggestion is to go to keep and send to catacomb from there, once the units are sent you can see it's no longer on the keep. Another is to activate the notification, if he got the notification (troops sent succesfully) and it's still on the castle then it's a bug.
Excellent answer always ensure troop movement completed before logging off. Check keep to ensure not there and check catacombs to ensure arrival.
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nix
1 December, 2016, 12:53 AM UTC
it happened to one of my members to     he contacted support
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Jezebel
1 December, 2016, 5:32 AM UTC

http://prntscr.com/ddww2n


I believe he is being careful when putting troops away when logging off


I have told him to submit a ticket he will get back to me with the response

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Sifr
1 December, 2016, 7:25 AM UTC

Umm, I think you should delete that ss and crop it so his name won't show. Who knows how many scavengers know him. His name in the bottom.


And yeah, just wait, that's all he can do >_>
Fighter Sifr of Fellowship
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cat in the hat
2 December, 2016, 2:14 PM UTC

I had issues this morning logging into game with catacombs and a few other buttons not working. I always play on Chrome and switched to Flash Peak browser and have no issues. 


Not sure why its a browser issue. 
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Jezebel
2 December, 2016, 3:04 PM UTC
Sifr said:

Umm, I think you should delete that ss and crop it so his name won't show. Who knows how many scavengers know him. His name in the bottom.


And yeah, just wait, that's all he can do >_>
thats not his game name :)
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