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Broken BG Proof

165 Replies
jumy
12 December, 2016, 1:57 PM UTC

possible?

you take "advantage" with old yellow system an you have a big negative bank, sooner or later eat your debt

??????



The truth hurts
UTC +12:00
Lord Mark
12 December, 2016, 2:51 PM UTC
jumy said:

Lord Mark said:


Who deleted my post ?
Please dont make me angry !


BG Mechanics have been changed 4 days ago !
My BG lvl is 160!
I did at least 70 BG-s in the last 4 days but every time i am geting less truppes.
My biggest reward is under 1 M now.

Here are my truppes:

http://prntscr.com/diek9x

http://prntscr.com/diekjh
I will not revive !


THIS IS A SCAM FROM PLARIUM TO TAKE OUR MONEY !

If u have a problem with my post please write reply ! 

good start EUGENIA would say


whenever censor / delete a post  the next will be only worse and much more angry 1-2-3-4-5 BAN? yes ban all forum and play solo in game  

good reply and resolve problem (action)

Thank u for support Jumy !

UTC +0:00
Lord Mark
12 December, 2016, 2:53 PM UTC

jumy said:


possible?

you take "advantage" with old yellow system an you have a big negative bank, sooner or later eat your debt

??????

I have more then 50M off in Bank... And I am in all Rankings BG ... i know how to play



UTC +0:00
jumy
12 December, 2016, 3:07 PM UTC

Lord Mark said:


jumy said:


possible?

you take "advantage" with old yellow system an you have a big negative bank, sooner or later eat your debt

??????

I have more then 50M off in Bank... And I am in all Rankings BG ... i know how to play



well, only to remove all possible doubts 

so, any our actions lose synchronization with server

The truth hurts
UTC +12:00
jumy
12 December, 2016, 3:13 PM UTC

Lord Mark said:


jumy said:


Lord Mark said:


Who deleted my post ?
Please dont make me angry !


BG Mechanics have been changed 4 days ago !
My BG lvl is 160!
I did at least 70 BG-s in the last 4 days but every time i am geting less truppes.
My biggest reward is under 1 M now.

Here are my truppes:

http://prntscr.com/diek9x

http://prntscr.com/diekjh
I will not revive !


THIS IS A SCAM FROM PLARIUM TO TAKE OUR MONEY !

If u have a problem with my post please write reply ! 

good start EUGENIA would say


whenever censor / delete a post  the next will be only worse and much more angry 1-2-3-4-5 BAN? yes ban all forum and play solo in game  

good reply and resolve problem (action)

Thank u for support Jumy !

thanks to you, DJMODDY and other players that alert and give evidence of breaking tests

what is happening to you, can happen to me and all other players but receive only a BIG noob and a fake secret BG !!!

The truth hurts
UTC +12:00
Lord Mark
12 December, 2016, 3:30 PM UTC

http://prntscr.com/dii155

This is my lvl!



UTC +0:00
jumy
12 December, 2016, 3:48 PM UTC

lol, just for try to clean one bg need months/years and if your bank is lose your "game-play" is cleared


The truth hurts
UTC +12:00
Lord Mark
12 December, 2016, 3:55 PM UTC

I will try to go low lvl...maybe it will give me some truppes to hit a high lvl ...

But i was nr 2 in Rankings at BG event...I cleared a lot...
UTC +0:00
Lord Mark
12 December, 2016, 5:26 PM UTC

Lord Mark said:


I will try to go low lvl...maybe it will give me some truppes to hit a high lvl ...

But i was nr 2 in Rankings at BG event...I cleared a lot...

I just cleared a lvl 61 ...

700k off needed to clear


40 Wivern reward ...


No comment :(
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jumy
12 December, 2016, 5:37 PM UTC
The truth hurts
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Lord Mark
12 December, 2016, 7:45 PM UTC

My last real reward...Before the mechanics change :


http://prntscr.com/dilo6v

UTC +0:00
Drogar61
13 December, 2016, 2:18 AM UTC

@LordMark

Next time use word 'trash' instead of 'scum'. Maybe that was reason for starting action of new CM. 
UTC +0:00
Lord Mark
13 December, 2016, 10:03 AM UTC

Drogar61 said:


@LordMark

Next time use word 'trash' instead of 'scum'. Maybe that was reason for starting action of new CM. 

A confidence trick (synonyms include confidence game, confidence scheme, ripoff, scam and stratagem) is an attempt to defraud a person or group after first gaining their confidence, used in the classical sense of trust. Confidence tricks exploit characteristics of the human psyche such as dishonesty, honesty, vanity, compassion, credulity, irresponsibility, naïveté and greed.

UTC +0:00
Alina Bright
Community Manager
13 December, 2016, 11:01 AM UTC
Lord Mark said:

Who deleted my post ?
Please dont make me angry !


BG Mechanics have been changed 4 days ago !
My BG lvl is 160!
I did at least 70 BG-s in the last 4 days but every time i am geting less truppes.
My biggest reward is under 1 M now.

Here are my truppes:

http://prntscr.com/diek9x

http://prntscr.com/diekjh
I will not revive !


THIS IS A SCAM FROM PLARIUM TO TAKE OUR MONEY !

If u have a problem with my post please write reply ! 

Lord Mark, we haven't changed anything in Battlegrounds mechanics. You probably know that there are many strategies and theories about how Battlegrounds work, however, there is no guarantee that you will get the reward when you expect it. 
UTC +2:00
Stewart_KT1
13 December, 2016, 11:51 AM UTC

Eugenia Misura said:


Lord Mark, we haven't changed anything in Battlegrounds mechanics. You probably know that there are many strategies and theories about how Battlegrounds work, however, there is no guarantee that you will get the reward when you expect it. 

Here we go again.


I will try 1 last time.


We know that yous have not changed anything directly, BUT something has gone wrong somewhere as shown in BG records provided, and by VERY experienced BG players.

If your only reply is going to be a form letter reply that plarium cant ever make a mistake and we are just delusional then yous will continue to lose members and other members stop playing BG as well as the ones who have stopped spending on sapph.


Cant yous see that yous are chasing people away from plarium games completely.
Noodle maker extreme
UTC +0:00
Lord Mark
13 December, 2016, 12:07 PM UTC

Eugenia Misura said:


Lord Mark said:


Who deleted my post ?
Please dont make me angry !


BG Mechanics have been changed 4 days ago !
My BG lvl is 160!
I did at least 70 BG-s in the last 4 days but every time i am geting less truppes.
My biggest reward is under 1 M now.

Here are my truppes:

http://prntscr.com/diek9x

http://prntscr.com/diekjh
I will not revive !


THIS IS A SCAM FROM PLARIUM TO TAKE OUR MONEY !

If u have a problem with my post please write reply ! 

Lord Mark, we haven't changed anything in Battlegrounds mechanics. You probably know that there are many strategies and theories about how Battlegrounds work, however, there is no guarantee that you will get the reward when you expect it. 

I am Top player! I have 50 mil in the bank ...and after 5 days of hard BG, the biggest reward was 1000 warlocks...

UTC +0:00
Ryu
13 December, 2016, 12:40 PM UTC

Well. No PM possible, so out in the open.


I have worked with direct customer contact A LOT (banking, not games). So I know that handbooks to provide quick answers exist and have a legitimate purpose, namely getting to the point quick. I also know that usage of said handbooks is supervised (if handled correctly). I do not blame the front end.


On the other hand:

- since the mechanics are not public, they are a black box to the users. if you intended a change or broke something will at first not make a difference on the customers side.

- the banking amount shown in this thread will break most armies.

- Quite a few people are unhappy with the generic responses on several key issues. As far as strategy games are concerned, your are using low-complexity mechanics and try to create some mystery by not being willing to talk about them, and by not providing ingame tracking functions.


In order to keep this kind of thread productive, a different kind of answer is required. "We checked your banking amount, everything is working fine, you have just been unlucky with payouts."And ideally you would check how likely your payout logic is leading to high bank amounts, and see if there is a problem. Neither is happening so far (black box, observable side).

UTC +2:00
Ryu
13 December, 2016, 12:41 PM UTC

(Forgot. Big and coloured i do not read. Can this forum be set to have no text markup?)
UTC +2:00
TheBeast
14 December, 2016, 4:49 AM UTC
Please help us.

UTC +0:00
djmoody
14 December, 2016, 4:51 AM UTC

Eugenia Misura said:

Lord Mark, we haven't changed anything in Battlegrounds mechanics. You probably know that there are many strategies and theories about how Battlegrounds work, however, there is no guarantee that you will get the reward when you expect it.

Unfortunately there is no guarantee you will ever get the reward of getting out what you put in ever. That is the problem, not a lack of patience on players behalf. 

As you are new I'll try one more time.

Please take the time to review the log. Please explain what is contained in the the log. 

I can add 2 more weeks worth of data (posted in another thread but I can add to the log). 

It's 4 weeks now with anywhere between 100m-200m resource trapped. That is 30m+ power of troops and the flippin account has only been at lvl 92 (avg banking value 86m). 

Some alarm bells that should be ringing for you:

- How can you lose a 9 figure sum of resource? 

- If you understand BG's and check the log it was lost over the course of just one day. 100m+ resource lost in 1 day!!!!! How is that possible?

- How is it possible to lose that much on what is a relatively low level of BG?

It's about a month since the problem occurred and 100 odd BGs later it's not getting better. If needed I can explain to you many pointers in the log that show that the game isn't recognising the correct bank and there is no hope of the resource coming back.

If you are going to give a generic copy and paste response, not really going to be happy. But if you go with "it will come but not as you expect it" then I'll accept that answer BUT with a deadline. If you are so confident there isn't a problem then how long will it take to correct itself? 

I'll get the player to do BG's every day. But when it doesn't rectify in the reasonable period of time you suggest you need you to finally accept there is a problem, start owning it and get the issue resolved. 

This loss in represents over a years worth of playing time/troop production or £500-£1000 worth of spending. Whichever way the person earned their troops it's so significant it demands a proper response. But to date just copy and paste response from forum post and ticket to support.

This is no small issue and replicated across many other players - this guy just happens to have an amazing log as evidence so there is no wriggling out of it from your side (well there is I guess as Plarium have just decided to ignore the evidence and leave the customer out to dry).

Everyone has a right to an opinion. No one has a right to their opinion being respected by other if it can't be backed up with rational and logic explanation
UTC +0:00
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