exxxe said:
djmoody said:
Alyona Kolomiitseva said:
No. There are no resets or edits of the points earned by Players while raiding BGs.Yeah right - because you have never made an update that has opened up unintended bugs in unrelated areas....... (we are still living with league strike stats that don't work at least 1yrs after that got broken several times by unrelated updates).
I have all the proof I need - a expertly maintained player log that stands at 180m loss and has now been that way for several weeks. Let's face it , that player is never getting their troops back.
If you are so convinced he is then, you tell me how long it's going to take. If we can put a deadline on it after which you agree to acknowledge the problem and re-imburse them, then I will be happy.
If you refuse to address the situation then I can think nothing more of Plarium than it intentionally defrauds it customers and hides behind "hidden mechanics" to do it (not that they are that hidden to us and this log speaks for itself tbh)
lord dj
as far as im concerned the BG are paying
note that the player you are talking about may have an issue indeed or
simply did a mistake
if it is the first it is only support team who can answer for that
if it is second then you better recheck maybe ( if possible )
what im trying to say is : i have received a payout which confirms that even if there is an issue it is not affecting everyone so let the player contact support
if he already did and did receive an answer that there are no issues then i will have to consider all posts from this point as false information and will act on such basis :)))
hope you understand
we have already established that below level 30, the bgs pay out on a relative scale. but i doubt you have 100mil tied up in that level 26 BG. Its the upper levels where there are supposed to be much much bigger pay outs going on that they simply arent.
this is waht we are saying is broken about the BGs. from a customers perspective, it looks like a trap.
