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Return carvan timer problem

12 Replies
jirp5
28 November, 2016, 5:33 AM UTC
Suddenly in the last few days the return caravan timers have been messing up.  I send a caravan out that say will take 24 minutes outbound and its return times lists as over 9 hours.  About 5 minutes into the return trip the caravan return time suddenly jumps to 18 minutes and 53 seconds.  So it straightens itself out over a long haul but if it is less than about  5 minute trip the timer stays in hours and the carvans can't be used.  Waiting the proper return time interval and then doing a browser screen refresh will fix it so likely the error is in the player side game code rather than in the server side.  My browsers is firefox if that matters.
UTC +6:00
Ichezis
28 November, 2016, 3:01 PM UTC

Greetings m'lord!

This is a known bug.
Refreshing the page should resolve this. If this is not the case, please inform the Support Team.

Good luck!

Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
exxxe
29 November, 2016, 11:13 AM UTC

the bug has been fixed today 


you can check yourself 


Enjoy 
I'am me and that is what i care about :)
UTC +3:00
Stewart_KT1
29 November, 2016, 11:25 AM UTC

This is another topic on the matter of van speed that was started after 

this

http://plarium.com/forum/en/stormfall-age-of-war/bug-reports/32277_caravan-travel-times


So wont you be getting snooty about this duplicate topic?

Noodle maker extreme
UTC +0:00
Alyona Kolomiitseva
Community Manager
30 November, 2016, 11:22 AM UTC
The issue was fixed on Monday.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Rosconz
4 December, 2016, 4:14 AM UTC
Alyona Kolomiitseva said:

The issue was fixed on Monday.
Are you sure? Test it, maybe they have created a new issue.
UTC +12:00
WallyFous
5 December, 2016, 2:26 AM UTC

Alyona Kolomiitseva said:


The issue was fixed on Monday.

Then its twin bug showed up. Still an issue.


UTC +0:00
Rosconz
5 December, 2016, 8:45 AM UTC

Rosconz said:


Alyona Kolomiitseva said:


The issue was fixed on Monday.
Are you sure? Test it, maybe they have created a new issue.

My vans are now reporting that they are returning at lightening speeds, 964 mph, 1008 mph, 842 mph. 

I just tried to do a double push on a raid. I sent the first push a bit late but with the reported lightening speed they were back in plenty of time. But then when I tried to do the second push it kept telling me I had no vans available. So they are being reported at lightening speeds but its not actually happening.
UTC +12:00
Alyona Kolomiitseva
Community Manager
5 December, 2016, 11:55 AM UTC
WallyFous said:

Alyona Kolomiitseva said:


The issue was fixed on Monday.

Then its twin bug showed up. Still an issue.


Could you please show me some screenshots? Or better report it directly to Support?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
WallyFous
6 December, 2016, 3:56 PM UTC

Alyona Kolomiitseva said:

WallyFous said:


Then its twin bug showed up. Still an issue.


Could you please show me some screenshots? 


UTC +0:00
Alyona Kolomiitseva
Community Manager
7 December, 2016, 10:46 AM UTC

WallyFous said:


Alyona Kolomiitseva said:

WallyFous said:


Then its twin bug showed up. Still an issue.


Could you please show me some screenshots? 


Is it still just visual? Or Units actually travel 3 minutes?


Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
WallyFous
7 December, 2016, 3:46 PM UTC

Alyona Kolomiitseva said:




Is it still just visual? Or Units actually travel 3 minutes?


Actual is ~3 minutes. The first screenshot is the bug.


UTC +0:00
Alyona Kolomiitseva
Community Manager
8 December, 2016, 12:15 PM UTC
Thank you. I have passed this information to our developers.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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