Will they ever listen

14 Replies
None
28 November, 2016, 12:55 AM UTC

Hey all lets do a poll for plarium so they can see how little we think of their service and game.



Poll #1

Do you think they will ever listen???????



Poll #2 

Do you think they have the ability or desire to fix what they have broken?????



Speak up all, suprise me and let me know if anyone thinks their game isn't doomed
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Stewart_KT1
28 November, 2016, 5:29 AM UTC

poll 1 NO


poll 2 ability YES Desire NO
Noodle maker extreme
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Alyona Kolomiitseva
Community Manager
28 November, 2016, 9:15 AM UTC

Hi! Could you please specify which points of our service/communication you would like to improve? 

And maybe you have some suggestions on improvements for the game? I'm all ears 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
nobody
28 November, 2016, 7:57 PM UTC

Alyona Kolomiitseva said:


Hi! Could you please specify which points of our service/communication you would like to improve? 

And maybe you have some suggestions on improvements for the game? I'm all ears 

the entire forums.  you have already read them.


1.  NO

2.  NO

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zapelo
28 November, 2016, 10:03 PM UTC

1. NO WAY

2. Ability DOUBT it MORE every day / Desire NO WAY they do not give a s***
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Sifr
29 November, 2016, 12:13 AM UTC

1. No

2. Possibly not. With all these unfixed bugs for months, I doubt it.
Fighter Sifr of Fellowship
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IronApex Turok
29 November, 2016, 1:14 AM UTC

Alyona Kolomiitseva said:


Hi! Could you please specify which points of our service/communication you would like to improve? 

And maybe you have some suggestions on improvements for the game? I'm all ears 

the one where you do the opposite of what the customer wants.



if this were a restaraunt, you'd be buying everyones meal to make up for it.... not charging us double. 
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Jezebel
3 December, 2016, 6:21 AM UTC
a resounding NO on both counts
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jumy
3 December, 2016, 1:06 PM UTC

1 NO

2 ability maybe but showing NO, desire null NO, only follow their fancy statistics and if earn all is well !!! NO


Alyona Kolomiitseva said:


Hi! Could you please specify which points of our service/communication you would like to improve? 

And maybe you have some suggestions on improvements for the game? I'm all ears 
if you proved a minimum of passion in this game  can simply understand the underlying mechanism of making a good gameplay (entertainment and fun) MONEY is a consequence


if you think only MONEY, good gameplay (entertainment and fun) is not a consequence

psychologically, think that state of mind coming your players, as moneylenders

The truth hurts
UTC +12:00
IronApex Turok
3 December, 2016, 10:28 PM UTC

jumy said:




if you think only MONEY, good gameplay (entertainment and fun) is not a consequence

psychologically, think that state of mind coming your players, as moneylenders

Jumy...


check this thread out.


http://plarium.com/forum/en/stormfall-age-of-war/game-discussion/31800_customer-service-tips

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Lord Mark
29 December, 2016, 1:43 PM UTC

If YES=$ then answer :=YES

               else answer :=NO

End If.

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roadstar Pitbull
29 December, 2016, 11:26 PM UTC

1 NO

2 Possible, more doubtful each day, but more effort put into changes to draw out more $.

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RandomDrop
31 December, 2016, 4:52 PM UTC

Plarium is in business to make money, the entire game revolves around the leader boards (tournament rankings) and peoples willingness to spend obscene amounts of money to get to the top (over 1k US per night).


Notice the graphics are sub par to the point they are in line with commodore 64 games and the entire engine is a clone. That's why the simple bugs don't get fixed unless it effects the paying customer. There is no dev team, please.... The graphics alone tell that story.


If a problem such as troops bought with a visa die off do to lack of upkeep rss the paying customer gets pi ssed off and the problem is fixed ASAP. If a non paying customer utilizes intelligent balanced play or figures out the BG algorithm and manages to place in the leader boards trust me those paying customers were not going to put up with that and it was fixed.


Enough rant, been gaming for 20 years and never heard of pay-to-win until 6 weeks ago and its repulsive.. I will go back to balanced pay-to-play and stay clear of unbalanced free-to-pretend-play social games.

UTC +7:00
bjohn.abs
1 January, 2017, 9:32 PM UTC

RandomDrop said:


Plarium is in business to make money, the entire game revolves around the leader boards (tournament rankings) and peoples willingness to spend obscene amounts of money to get to the top (over 1k US per night).


Notice the graphics are sub par to the point they are in line with commodore 64 games and the entire engine is a clone. That's why the simple bugs don't get fixed unless it effects the paying customer. There is no dev team, please.... The graphics alone tell that story.


If a problem such as troops bought with a visa die off do to lack of upkeep rss the paying customer gets pi ssed off and the problem is fixed ASAP. If a non paying customer utilizes intelligent balanced play or figures out the BG algorithm and manages to place in the leader boards trust me those paying customers were not going to put up with that and it was fixed.


Enough rant, been gaming for 20 years and never heard of pay-to-win until 6 weeks ago and its repulsive.. I will go back to balanced pay-to-play and stay clear of unbalanced free-to-pretend-play social games.

Well said!!.


Ok back to the OP

Point 1 - er NO!!


Point 2 - er NO!!
UTC +1:00
Lord Mark
1 January, 2017, 10:49 PM UTC
RandomDrop said:

Plarium is in business to make money, the entire game revolves around the leader boards (tournament rankings) and peoples willingness to spend obscene amounts of money to get to the top (over 1k US per night).


Notice the graphics are sub par to the point they are in line with commodore 64 games and the entire engine is a clone. That's why the simple bugs don't get fixed unless it effects the paying customer. There is no dev team, please.... The graphics alone tell that story.


If a problem such as troops bought with a visa die off do to lack of upkeep rss the paying customer gets pi ssed off and the problem is fixed ASAP. If a non paying customer utilizes intelligent balanced play or figures out the BG algorithm and manages to place in the leader boards trust me those paying customers were not going to put up with that and it was fixed.


Enough rant, been gaming for 20 years and never heard of pay-to-win until 6 weeks ago and its repulsive.. I will go back to balanced pay-to-play and stay clear of unbalanced free-to-pretend-play social games.

I am the perfect exemple ...I dont coin ...I was in BG rankings...and they taked care of me !
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