This topic is closed

ever increasing unread messages that don't exist

17 Replies
birdybyebye
21 November, 2016, 1:31 AM UTC
I now supposedly have 6 unread PMs in my mailbox although there are no unread message there this started about a month ago with one and every few days it seems to add another message that supposedly is unread. How to I get back to 0 when there are 0 there that re unread?
birdy
UTC +3:00
Reaper
21 November, 2016, 7:36 AM UTC
Mark all as "read" maybe that help. Reload the page after you have read all msges or waiting til the bug fix is around.
UTC +1:00
Thera
21 November, 2016, 12:03 PM UTC

I have the same issue.... seems that the higher in level I go, The more I have in my castle, the more bugs there are.... it is getting VERY frustrating... and the lag is UNBELIEVABLE... You can't tell me to use a different browser, and clear my cache, because I have tried at least four browsers and clear my cache daily.   

UTC +4:00
Learonil
21 November, 2016, 12:13 PM UTC
Ugh. Every increasing "unread messages" to wake up to every day... cycled through steward and harold stuck messages -- now its on my message messages... AN NOY ING... I thought this was fixed.??????
UTC +0:00
Juglar del Viento
Moderator
21 November, 2016, 12:29 PM UTC

Dear Lords

they launched a fix some days ago but seems that it has not worked. so devs are still working on this issue to find a solution.

be patient and it will be fixed very soon.

Regards


Resistance Is Futile
UTC +1:00
NIKITA METEOR
Administrator
21 November, 2016, 5:06 PM UTC
Guys, our developers are still working on a fix. I apologize for this inconvenience.
Community manager
UTC +2:00
castleraid1
5 December, 2016, 4:45 PM UTC
You know I have letters showing when there is no letters ... Heralds saying I have messages and there are none and clearing cache doesnt help... and its annoying .. nothing fixes it .. WHY should I spend money on a game that clearly Plarium doesnt give a crap about... HEY YOU WANT MORE OF MY MONEY .. fix the damn bugs!
UTC +10:00
exxxe
5 December, 2016, 8:05 PM UTC
castleraid1 said:

You know I have letters showing when there is no letters ... Heralds saying I have messages and there are none and clearing cache doesnt help... and its annoying .. nothing fixes it .. WHY should I spend money on a game that clearly Plarium doesnt give a crap about... HEY YOU WANT MORE OF MY MONEY .. fix the damn bugs!
it is a work in progress thanks for understanding 
I'am me and that is what i care about :)
UTC +3:00
trevor
6 December, 2016, 6:58 PM UTC
well its been 3 weeks i take it the chimps that you have  as developers have now left to do the christmas pantos   so those problems here to the next year then :p
UTC +0:00
Alyona Kolomiitseva
Community Manager
7 December, 2016, 10:45 AM UTC
trevor said:

well its been 3 weeks i take it the chimps that you have  as developers have now left to do the christmas pantos   so those problems here to the next year then :p
Maybe it'll be fixed this year ;)
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Aaron KT3
8 December, 2016, 12:09 AM UTC
Alyona Kolomiitseva said:

trevor said:

well its been 3 weeks i take it the chimps that you have  as developers have now left to do the christmas pantos   so those problems here to the next year then :p
Maybe it'll be fixed this year ;)
How about we bet 10,000 sapphires that it won't?
Aaron
UTC +0:00
Alyona Kolomiitseva
Community Manager
8 December, 2016, 12:14 PM UTC
Aaron KT3 said:

Alyona Kolomiitseva said:

trevor said:

well its been 3 weeks i take it the chimps that you have  as developers have now left to do the christmas pantos   so those problems here to the next year then :p
Maybe it'll be fixed this year ;)
How about we bet 10,000 sapphires that it won't?
I guess we should just wait for a fix. That's all we can do right now.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
Rosconz
22 December, 2016, 12:17 PM UTC
THANK YOU plarium. Took an amazingly long time but you have finally fixed this bug.
UTC +12:00
Sifr
22 December, 2016, 2:32 PM UTC
Indeed. Thanks :)
Fighter Sifr of Fellowship
UTC +0:00
Juglar del Viento
Moderator
22 December, 2016, 2:58 PM UTC

dear lords

yes, bug has been fixed 

good haunting to all

regards
Resistance Is Futile
UTC +1:00
jumy
22 December, 2016, 3:16 PM UTC

Juglar del Viento said:


dear lords

yes, bug has been fixed 

good haunting to all

regards


wait another year 



need refresh or wait xxxxxx minute, all same great


wondering what browser you try your games??

The truth hurts
UTC +12:00
Alina Bright
Community Manager
23 December, 2016, 9:49 AM UTC

We're talking about bug with ghost messages here, Jumi.


And I'm glad to hear that everything's fine now, Lords and Ladies!
UTC +2:00
jumy
23 December, 2016, 10:58 AM UTC

Eugenia Misura said:


We're talking about bug with ghost messages here, Jumi.


And I'm glad to hear that everything's fine now, Lords and Ladies!

see my Grand Marshal ? still waiting for a pigeon

The truth hurts
UTC +12:00
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