I found this on the net, its not my words, but I fully agree to them and its quite relevant, so here goes :p
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Im going to give you F2P fans, the harsh reality of F2p. Ive been playing MMOs for over 2 decades. Thats right i was playing MMOs before people currently in college even existed. Ive played many MMOs from dozens of game companies online and mobile games.
Here is the harsh reality of true F2P, P2W models:
1) A businesses reason to exist is NOT( this is going to be a shock to you) to provide you with free entertainment. It is to make a profit.
2) This may seem strange to you, but Devs have bills, like to eat, like having electricity, maybe take a vacation now and then. You know things that require a paycheck.
3) A sub game is actually cheaper than a F2P. "Its free" is the oldest marketing trick in the book. Its not really free, you have to pay to get anywhere and/or be anything but a farm for wealthy players.
4) F2P games develop a "class system". You have:
- Wealthy players ( like me) that can drop hundreds of dollars a month on a game and not think twice about it. These are at the top of the food chain. They have all the best gear and are pretty much untouchable. What makes them even more untouchable is they tend to band together with other rich players. So now you have an oligarchy of credit cards.
- Middle class players that spend $20-$100 a month. These can survive in the game but they lag behind in having the nicest stuff.
- The poor players hoping that the $10 they spent this month on that package will really give them a boost cause it took them all month saving change to get that much. The end up spending most of their in game currency on protection items so they dont keep getting slaughtered.
- Poverty level players. The ones who scream about how games should be free. Because they are poor IRL, they think everything should be given to them. When instead of playing games, they should be working on fixing their financial situation. If you can afford a computer to play a modern MMO, then you can afford a sub. But we wont get into that. These players think they are getting a good deal cause its free! Nope they are just content farms for everyone else. Most of them play a few weeks, say i cant compete, and move on to a different game.
5) F2P game customer support goes to virtually nil. GMs are replaced by some min wage college kid that reads from a script and tries their best to frustrate you into just going away OR they simply just dont bother to respond to you at all. Unless its a question regarding payment problems. Then suddenly you get someone that is an IT guru.
6) The devs in free to play games focus on income generation. Not a quality product. There are a few F2P games i play every once in a while in which major bugs have went unchecked for YEARS. Meanwhile they are pumping out new premium items and upgrades on the weekly basis.
7) Everything in free to play, ironically, is about revenue generation. They dont care what you want in the game, the devs wont even talk to you. They dont read the forums because they dont want to sift through the enormous amount of complaint posts. Its not like it matters anyway. Their bosses are telling them to pump out revenue generating ideas, not fix crap they dont make any additional revenue of.
8) The one thing that never fails, that never has bugs, and always works in a F2P game is the payment processor. It will take your money without fail every single time you use it. It is flawless in its job. And they probably spent more on their payment processor than the spent on the entire game.
F2P games are nothing more than scams.
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All this sounds very familiar...