This topic is closed

Buildings can't be clicked on. nothing appears

6 Replies
Licinia Jacquetta Gibbs
29 October, 2016, 8:13 PM UTC
I can't play on 1 account. when i click on buildings, they don't appear and i can't switch servers
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brunsonthomas
30 October, 2016, 2:51 PM UTC

Licinia Jacquetta Gibbs said:


I can't play on 1 account. when i click on buildings, they don't appear and i can't switch servers

Please try closing your game, clear your browser cache, close your browser. Then reopen browser and game. If that does not help please submit a ticket to Support at http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

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Alyona Kolomiitseva
Community Manager
1 November, 2016, 10:37 AM UTC
Hi, Licinia! Did the advice above help?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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klausgerome
3 November, 2016, 7:22 AM UTC
Alyona Kolomiitseva said:

Hi, Licinia! Did the advice above help?
nope
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Alyona Kolomiitseva
Community Manager
3 November, 2016, 10:13 AM UTC
klausgerome said:

Alyona Kolomiitseva said:

Hi, Licinia! Did the advice above help?
nope
Do you have the same issue? Have you contacted Support?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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klausgerome
3 November, 2016, 8:11 PM UTC
Alyona Kolomiitseva said:

klausgerome said:

Alyona Kolomiitseva said:

Hi, Licinia! Did the advice above help?
nope
Do you have the same issue? Have you contacted Support?
yep, they say it should be fixed now, but it is still not :(
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Alyona Kolomiitseva
Community Manager
4 November, 2016, 11:45 AM UTC
klausgerome said:


yep, they say it should be fixed now, but it is still not :(
Did you let them know about it? Have you tried Browsec VPN extension?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
0
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