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Game speed

11 Replies
Unknown_Ranger
26 October, 2016, 2:48 PM UTC

Hi all.

I wanted to start asking if any player in here has or knows anybody who had problems with the game regarding its speed. Meaning, has anyone found the game too much laggy or draggy? I had this problem since i started playing the game, reported the situation to support and after some conversation, support concluded that the problem was in my computer (surprise surprise). Anyway, about a week ago, having done nothing, playing in my (same) computer and with same internet connection, the game started running smoother and much faster...for the first time ever, i got a chance even to watch the fights with my dragon (watching all the details, like the claws, the points whenever i hit the monster, the monster moving, etc.). Now, all of a sudden, the game went back to regular snail speed (since yesterday). I have not changed anything in my system. So the only possibility is ..... ? The servers? Something they changed?
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Oracle
26 October, 2016, 4:23 PM UTC
Seems like you are having intenet problem, by the looks of it you are running the game on an uncapped network connections. If that be the case then you must make sure you run/play in the same time you played when things are fine. check your internet speed, and monitor the time of higher speed and play during those time. Your internet download speed should be at least 1 MB/S upload speed 20-28, although most recommend the latter.
Just because something isn't a lie does not mean that it isn't deceptive. A liar knows that he is a liar, but one who speaks mere portions of truth in order to deceive is a craftsman of destruction.....Gedleyihlekisa: Oracle the postremogeniture
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Unknown_Ranger
26 October, 2016, 4:59 PM UTC
The problem is not on my computer nor the internet connection. It has been checked with support previously and if it was, i could not possibly have been playing those days without the drag. Please answer only IF YOU HAD THE SAME PROBLEM.
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Oracle
26 October, 2016, 5:02 PM UTC
Nope never had lag problems been playing for 3 years never a lag, not once. 
Just because something isn't a lie does not mean that it isn't deceptive. A liar knows that he is a liar, but one who speaks mere portions of truth in order to deceive is a craftsman of destruction.....Gedleyihlekisa: Oracle the postremogeniture
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brunsonthomas
26 October, 2016, 5:17 PM UTC

Unknown_Ranger said:


The problem is not on my computer nor the internet connection. It has been checked with support previously and if it was, i could not possibly have been playing those days without the drag. Please answer only IF YOU HAD THE SAME PROBLEM.

Detailed process to troubleshoot

http://plarium.com/forum/en/stormfall-age-of-war/bug-reports/29730_facebook-black-screen/?post=184608




Please follow one of this instruction ( depends on the browsers you use )


HAR file and Firebug shows the same things, the main difference is that you can create a HAR file in Google Chrome, when in order to make a screenshot of your Firebug panel you need to use Mozilla Firefox. Here are the detailed instructions:



1) Firebug for Firefox - http://support.plarium.com/files/pscreen_instruction_en.pdf



2) HAR file for Chrome or Opera:


Chrome users - please follow these steps:


Access Chrome -> More Tools -> Developer Tools - http://screencast.com/t/dXnNlwFTV8y6- Access Network tab http://screencast.com/t/rRKZ9T9bsG- Try to access the game- Do the right click on any line and tick Save as HAR with content http://screencast.com/t/gxsrje20g



Opera users - please follow these steps:


1. Access Customize and control Opera -> Developer -> Developer Tools -- http://prntscr.com/c6fsyj


2. Access the Network tab --


http://prntscr.com/c6ftff


3. Try to access the game


4. Right-click on any line and select Save as HAR with content --


http://prntscr.com/c6ftff



Send HAR file or Firebug to our Support Team at http://support.plarium.com/Tickets/Submit/


This will get an in depth performance of your machine, the Internet and the server to which you are connecting making it much easier for support to give you a better answer.
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Unknown_Ranger
26 October, 2016, 7:07 PM UTC

Read first post. Thank you.


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FAILO
26 October, 2016, 7:10 PM UTC

I have never had lag problems...for the years i have played.

it seems like a unique issue only you are experienceng...  or maybe (more likely it seems) its internet or computer problems on your end
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M Ace
27 October, 2016, 1:40 AM UTC
I had the same issue my computer was working prefect but when i played this game i always had to refresh to saw new reports and league chat and in between some time game start working alright and then again back to the situation you mentioned my Internet speed was also good then i accidentally doped water on my laptop it stoped working i had to change my Rams  after changing the rams my game start working prefect then i realized it was my computer issue its been over three months since then its working perfect
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Unknown_Ranger
27 October, 2016, 2:46 PM UTC

M Ace said:


I had the same issue my computer was working prefect but when i played this game i always had to refresh to saw new reports and league chat and in between some time game start working alright and then again back to the situation you mentioned my Internet speed was also good then i accidentally doped water on my laptop it stoped working i had to change my Rams  after changing the rams my game start working prefect then i realized it was my computer issue its been over three months since then its working perfect

Hi, thanks for your reply.

How much RAM memory are you using now, and what browser do you have?

What i find strange is that i never had performance issues on my computer nor with other games. And the weirdest is that last week the game was running pretty good, and it went back to slowness in these last couple days.
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M Ace
28 October, 2016, 12:39 AM UTC

Unknown_Ranger said:


M Ace said:


I had the same issue my computer was working prefect but when i played this game i always had to refresh to saw new reports and league chat and in between some time game start working alright and then again back to the situation you mentioned my Internet speed was also good then i accidentally doped water on my laptop it stoped working i had to change my Rams  after changing the rams my game start working prefect then i realized it was my computer issue its been over three months since then its working perfect

Hi, thanks for your reply.

How much RAM memory are you using now, and what browser do you have?

What i find strange is that i never had performance issues on my computer nor with other games. And the weirdest is that last week the game was running pretty good, and it went back to slowness in these last couple days.

I did not increase my ram memory i replace my rams  its standard 4 GB i have Hp core  i 7 and i play this game on Opera browser


http://prntscr.com/czuuyi

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Unknown_Ranger
29 October, 2016, 12:39 AM UTC

I got to share this with you guys.

I was playing the game on Firefox. Today i decided to give it a try with another browser. I installed Google Chrome.

Its much much faster, its like day and night. Hope it continues like this.
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exxxe
29 October, 2016, 6:25 AM UTC
Unknown_Ranger said:

I got to share this with you guys.

I was playing the game on Firefox. Today i decided to give it a try with another browser. I installed Google Chrome.

Its much much faster, its like day and night. Hope it continues like this.
good to know enjoy
I'am me and that is what i care about :)
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