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Stormfall not loading at all

4 Replies
harveyblack
14 October, 2016, 6:15 PM UTC

Stormfall not loading at all.  Just a white screen and this:


Loading...

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Tried multiple times, multiple ways.  Finally got in via back route to forum.  It the entire server base down?



UTC +7:00
brunsonthomas
14 October, 2016, 7:20 PM UTC

Which game Untamed Lands or The Dark Plains? Which operating system?


UTC +5:00
harveyblack
14 October, 2016, 8:36 PM UTC

W7, desktop, lots of RAM, HD, cache 1GB and clear.  No problems with anything else or any other games or browser games.


Trying yet again, I get this:  (why do I get directed to your incomplete "ad campaign"???)


When I hit PLAY or support from

http://www.stormfallagewar.com/

i get:

http://support.plarium.com/?adCampaign=23298&adPixel=seo

saying:



Whoops!

KAYAKO (pic - people t-shirts)

We couldn't find what you were looking for

Click to go back to the helpdesk home page

"adCampaign23298" SWIFT App does not exist


LOL, What is going on there/????



UTC +7:00
harveyblack
14 October, 2016, 10:11 PM UTC

Hi, don't mean to bug you, just wondering what you have found out.

Sitting here waiting for a few hours.


Thanks for debugging.  Still cannot get back onto the game.  I spent 3 hard days getting up to level 31 about

and much resources, upgrading, friends.

Hope it was not lost.  Hope I am not killed because I cannot access the game.  LOL.  That would end my time on here.


Let me know soon, thanks,


Harvey

UTC +7:00
exxxe
15 October, 2016, 7:05 AM UTC

harveyblack said:


Hi, don't mean to bug you, just wondering what you have found out.

Sitting here waiting for a few hours.


Thanks for debugging.  Still cannot get back onto the game.  I spent 3 hard days getting up to level 31 about

and much resources, upgrading, friends.

Hope it was not lost.  Hope I am not killed because I cannot access the game.  LOL.  That would end my time on here.


Let me know soon, thanks,


Harvey

lord harvey


try clearing your cache and refreshing (if that does not help try incognito mode)


or try a different browser (make sure your flash player is up to date)

if none of the above works then create a HAR file see how here and send a ticket to support team


(make sure to inform support about what steps of the above you have done)
I'am me and that is what i care about :)
UTC +3:00
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