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Missing Units

6 Replies
Thera
11 October, 2016, 11:29 AM UTC
I trained 125 Seekers and they never showed up.    I lost a lot of amulets because of this.   
UTC +4:00
Juglar del Viento
Moderator
11 October, 2016, 11:32 AM UTC

Dear Lord 

units dont vanish by themselves....try to look them on catacombs or see if still are waiting to be produced on queue.

or take a look on ur garrison tabs by the case u had sent them as reinforcements by error

hope you can find them

REgards
Resistance Is Futile
UTC +1:00
chumie
11 October, 2016, 12:54 PM UTC
i raided a lvl 43 castle, my offensive troops reached it but got stucked inside, no reports followed regarding progress. until now still on-hold at that freaking castle.
UTC +8:00
Juglar del Viento
Moderator
11 October, 2016, 1:26 PM UTC

chumie said:


i raided a lvl 43 castle, my offensive troops reached it but got stucked inside, no reports followed regarding progress. until now still on-hold at that freaking castle.

Lord Chumie

as some lords you are experimenting lag problems. please create a HAR File and send it to support to check your problem and assist you

here you can find how to create a HAR file: http://plarium.com/forum/en/stormfall-age-of-war/bug-reports/29475_tracking-troops-lost-in-the-dungeon/?post=188654

Regards


Resistance Is Futile
UTC +1:00
brunsonthomas
Moderator
11 October, 2016, 6:26 PM UTC
chumie said:

i raided a lvl 43 castle, my offensive troops reached it but got stucked inside, no reports followed regarding progress. until now still on-hold at that freaking castle.
Go to your keep. Look under garrisons for the troops in question. They were either sent as reinforcements or liberate and you must recall them. If that still fails then contact Support.
UTC +5:00
Thera
11 October, 2016, 10:24 PM UTC

Seekers are not in Garrisons and just never went to Catacombs.    I am missing over 100 at least.  I spent 25000 amulets


UTC +4:00
Juglar del Viento
Moderator
12 October, 2016, 9:34 AM UTC

WitheredWhite said:


Seekers are not in Garrisons and just never went to Catacombs.    I am missing over 100 at least.  I spent 25000 amulets


then sure you sent them to fight and may be u dont remember...or may be they are stucked in some place, ... dont know, what i can say is that troops dont vanish by itself.

please send a ticket to support explaining this issue, they are in better position than us to check ur account and help you. to send a ticket, please follow this link

Regards
Resistance Is Futile
UTC +1:00
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