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Negative Sapphire balance.

2 Replies
coach2ne
7 October, 2016, 1:05 PM UTC
I logged into my game and I have a negative Blue Sapphire balance. The day before I had a positive balance. Now I have only 3 construction slots, when I have had 4 in the past month.
UTC +5:00
coach2ne
7 October, 2016, 1:25 PM UTC
I pay money for a service and now am not receiving services as intended. It is bordering on the terms of fraud and deliquency.
UTC +5:00
exxxe
7 October, 2016, 1:33 PM UTC

coach2ne said:


I pay money for a service and now am not receiving services as intended. It is bordering on the terms of fraud and deliquency.

lord coach


the reason why your balance turned negative is probably your payment was reversed 


check with your bank also be aware that any purchases issues should be directed to our support team they have direct access to your account 


contact support team
I'am me and that is what i care about :)
UTC +3:00
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