I found sapphire deficit in my bank.

3 Replies
User
28 September, 2016, 8:26 AM UTC

Last night my sapphires where like 390, now they are around 80. Are there taxes :) 


Please, check this out, it doesn't sound serious, but I wanna know where did my lil blue babes went...

>>>  uid 3216111 / pp23032641 / The Dark Plains / segment00 


Well, I can't purchise blues If I can't be sure they'll be there in morgning...

UTC +7:00
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Moderator
28 September, 2016, 8:36 AM UTC

Lord Nedkov

please be aware that we, here in the forum, are not able to help you in issues with purchasings and sapphires.

please send a ticket to support following this link and inform them about this. they will be able to check your account and give you better info about what had happened with ur blue kids.

hope you can solve ur issues

Regards

Resistance Is Futile
UTC +1:00
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User
28 September, 2016, 8:49 AM UTC

There's no "send a casus" option there! Just preventive answares, saying "You somehow did it yourself.." 


I don't see any purchasing history ingame tool. 


Poor customer support from Stormfall CC team - really!


JUGLAR DEL VIENTO, thanks anyway!

UTC +7:00
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User
28 September, 2016, 8:59 AM UTC

You spent the Sapphires from recent purchase in the game and then reversed the payment shortly afterwards.

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