Castle hung during relocate

2 Replies
lwonderly
26 September, 2016, 2:06 PM UTC
I have a member of my league that was relocating his castle on 9/23. The game hung and now his graphic of his castle shows both the castle and empty lot graphic super-imposed over one another and he can not do anything in game. He has reported this but has not received an answer or help yet. Can anyone light a fire under support please?
LW
UTC -4:00
exxxe
26 September, 2016, 2:23 PM UTC

lwonderly said:


I have a member of my league that was relocating his castle on 9/23. The game hung and now his graphic of his castle shows both the castle and empty lot graphic super-imposed over one another and he can not do anything in game. He has reported this but has not received an answer or help yet. Can anyone light a fire under support please?

support team is currently busy pls be patient you will receive a response 


also have he tried clearing cache or different browsers



I'am me and that is what i care about :)
UTC +3:00
Omega
26 September, 2016, 3:29 PM UTC
Yes he has
Omega
UTC +0:00
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