My Lords and Ladies,
that problem occurs from time to time. Please report it to support team. Please use this link http://support.plarium.com/Tickets/Submit
Thank you for your patience.
Other players have reported this issue regardless their Internet connectivity. And our QA have already found a bug which causes ghost messages. Hopefully our devs will fix it soonHi Alyona
I will keep an eye on it - my internet usage is often quite erratic (switching between lan / wireless, and unreliable connections), so it's hard to say with certainty.