nothing seems to work correct

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nothing seems to work correct

Moderators for Stormfall: Age of War wanted

loco666

Sep 22, 2016, 20:0109/22/16

03/23/16

nothing seems to work correct

hello all i was wondering if anyone else is having the same issues i am having. since they put in new system for "urgent help" i have been unable to spy, raid, siege, send or collect caravans. here is what its saying for my spys http://prntscr.com/cl6cmi . i have cleared cache, changed browsers, rebooted computer.. nothing seems to help.. it is only happening on "UNTAMED LANDS" whereas i am having no issues on the DARK PLAINS. anyone have any other suggestions? i have sent a ticket to support but have yet to hear a response.

Comments

Thomas Brunson

Sep 22, 2016, 20:0709/22/16

03/22/16

1289

loco666 said:

hello all i was wondering if anyone else is having the same issues i am having. since they put in new system for "urgent help" i have been unable to spy, raid, siege, send or collect caravans. here is what its saying for my spys http://prntscr.com/cl6cmi . i have cleared cache, changed browsers, rebooted computer.. nothing seems to help.. it is only happening on "UNTAMED LANDS" whereas i am having no issues on the DARK PLAINS. anyone have any other suggestions? i have sent a ticket to support but have yet to hear a response.

I have sent your difficulty to appropriate responders but most are asleep right now. So far only a few are having problems. I am monitoring for additional problems. Did you get a ticket number so I can put a priority on it?

loco666

Sep 22, 2016, 20:1509/22/16

03/23/16

[#HAO-985-17927]: game lag or something wrong

i would assume that would be the ticket number? thats what i got as an automated response. thanks again

Thomas Brunson

Sep 22, 2016, 20:3309/22/16

03/22/16

1289

loco666 said:

[#HAO-985-17927]: game lag or something wrong

i would assume that would be the ticket number? thats what i got as an automated response. thanks again

Forwarded to try to get priority handling. Thank you for quick response.

loco666

Sep 23, 2016, 01:2609/23/16

03/23/16

i have not got a report back on my ticket but i am back up and running normal right this minute. thank u much for the help and the push for priority it is greatly appreciated

RedCyclone

Sep 23, 2016, 16:4509/23/16

09/22/16

I have the same problem, you can help me ?

Thomas Brunson

Sep 23, 2016, 17:1409/23/16

03/22/16

1289

momo71480 said:

I have the same problem, you can help me ?

There were Windows updates recently so my suggestion, close explorer and all others programs. Roboot and restart programs. If it still doesn't work contact support. http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

It is the weekend for the tech people so if problem persists. Please let me know.

RedCyclone

Sep 23, 2016, 18:4709/23/16

09/22/16

i have created ticket, im waiting.

loco666

Sep 24, 2016, 19:5809/24/16

03/23/16

sir BrunsonThomas,

this issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :) [#XWW-572-75385]: .. maybe it will start working again for me at restart in 4 hours..

R_Warhawk75

Sep 25, 2016, 13:0409/25/16

12/23/14

Hello im having problem with nothing working correct.. It was moving my castle when it all stall... here 16 hours later same is still wrong.. I cant do anything just saying castle is being relocated.. What should i do ?

Deleted

Sep 25, 2016, 13:1209/25/16

327

Lord WARHAWK75,

problems with relocated castles can be solved only with assistance of Plarium support. Therefore you have to send a ticket since its only way how can you alert support team regarding your problem.

Please use this link http://support.plarium.com/Tickets/Submit and be patient. They will surely reply.

R_Warhawk75

Sep 25, 2016, 13:1709/25/16

12/23/14

i would but cant see where to sumit a ticket it just go to search for answer

Deleted

Sep 25, 2016, 13:5009/25/16

327

My Lord,

choose a game, then a platform you're using etc. Web page will lead you further step by step.

R_Warhawk75

Sep 25, 2016, 14:2309/25/16

12/23/14

Thanks i have sumitted a ticket.. last time i did it took 14 days. Since this need to be fixed before i can continue to play i hope it will be fixed very fast or there is other games.. but would be bad at level 91 and coiner to drop game coz of being stuck..should not happen

Alyona KolomiitsevaCommunity Manager

Sep 26, 2016, 10:0309/26/16

09/17/15

8278

loco666 said:

sir BrunsonThomas,

this issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :) [#XWW-572-75385]: .. maybe it will start working again for me at restart in 4 hours..

Please be patient and wait for the reply. Our Support Team will contact you as soon as they proceed the tickets sent before yours.

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So far only a few are having problems. I am monitoring for additional problems. Did you get a ticket number so I can put a priority on it?</p><br>","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1474574870380","editedDate":"0","id":"177726","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177726","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1068573/","commentUrl":"/forum/en/comment/topic_177727/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"<p> [#HAO-985-17927]: game lag or something wrong     </p><br><p>i would assume that would be the ticket number? thats what i got as an automated response. thanks again</p>","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474575345280","editedDate":"0","id":"177727","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177727","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1059812/","commentUrl":"/forum/en/comment/topic_177733/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<div class=\"user-name\">loco666  said:</div><br><blockquote><p> [#HAO-985-17927]: game lag or something wrong     </p><br><p>i would assume that would be the ticket number? thats what i got as an automated response. thanks again</p></blockquote>Forwarded to try to get priority handling. Thank you for quick response.","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1474576435400","editedDate":"0","id":"177733","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177733","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1068573/","commentUrl":"/forum/en/comment/topic_177787/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"i have not got a report back on my ticket but i am back up and running normal right this minute. thank u much for the help and the push for priority it is greatly appreciated","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474593998773","editedDate":"0","id":"177787","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177787","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1268113/","commentUrl":"/forum/en/comment/topic_178214/"},"strings":{"userRole":"","userId":"1268113","contentDraftJs":"","contentHtml":"<p>I have the same problem, you can help me ?</p>","userRegistered":"1474562267247","userCommentsCount":"5","userName":"RedCyclone","createdDate":"1474649110107","editedDate":"0","id":"178214","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23640973.jpeg?v=1605851285"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"178214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1059812/","commentUrl":"/forum/en/comment/topic_178441/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<p>momo71480 said:</p><br><blockquote><p>I have the same problem, you can help me ?</p></blockquote><p>There were Windows updates recently so my suggestion, close explorer and all others programs. Roboot and restart programs. If it still doesn't work contact support. <a href=\"http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48</a></p><br><p>It is the weekend for the tech people so if problem persists. Please let me know.</p>","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1474650843320","editedDate":"0","id":"178441","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"178441","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1268113/","commentUrl":"/forum/en/comment/topic_179290/"},"strings":{"userRole":"","userId":"1268113","contentDraftJs":"","contentHtml":"i have created ticket, im waiting.","userRegistered":"1474562267247","userCommentsCount":"5","userName":"RedCyclone","createdDate":"1474656463793","editedDate":"0","id":"179290","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23640973.jpeg?v=1605851285"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"179290","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1068573/","commentUrl":"/forum/en/comment/topic_182150/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"<p>sir BrunsonThomas,</p><br><p>this issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :)       [#XWW-572-75385]:     .. maybe it will start working again for me at restart in 4 hours..</p>","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474747124813","editedDate":"0","id":"182150","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182150","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/36199/","commentUrl":"/forum/en/comment/topic_182576/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"Hello im having problem with nothing working correct..  It was moving my castle when it all stall... here 16 hours later same is still wrong.. I cant do anything just saying castle is being relocated.. What should i do ?","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474808681857","editedDate":"0","id":"182576","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182576","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1137142/","commentUrl":"/forum/en/comment/topic_182579/"},"strings":{"userRole":"","userId":"1137142","contentDraftJs":"","contentHtml":"<p>Lord WARHAWK75,</p><p>problems with relocated castles can be solved only with assistance of Plarium support. Therefore you have to send a ticket since its only way how can you alert support team regarding your problem. </p><p>Please use this link <a href=\"http://support.plarium.com/Tickets/Submit\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/Tickets/Submit</a> and be patient. They will surely reply.</p>","userRegistered":"","userCommentsCount":"327","userName":"Deleted","createdDate":"1474809160400","editedDate":"0","id":"182579","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182579","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/36199/","commentUrl":"/forum/en/comment/topic_182587/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"i would but cant see where to sumit a ticket it just go to search for answer<br>","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474809446437","editedDate":"0","id":"182587","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182587","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1137142/","commentUrl":"/forum/en/comment/topic_182602/"},"strings":{"userRole":"","userId":"1137142","contentDraftJs":"","contentHtml":"<p>My Lord, </p>choose a game, then a platform you're using etc. Web page will lead you further step by step.","userRegistered":"","userCommentsCount":"327","userName":"Deleted","createdDate":"1474811405397","editedDate":"0","id":"182602","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182602","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/36199/","commentUrl":"/forum/en/comment/topic_182629/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"Thanks i have sumitted a ticket.. last time i did it took 14 days. Since this need to be fixed before i can continue to play i hope it will be fixed very fast or there is other games.. but would be bad at level 91 and coiner to drop game coz of being stuck..should not happen","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474813392577","editedDate":"0","id":"182629","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182629","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/698671/","commentUrl":"/forum/en/comment/topic_183137/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<div class=\"user-name\">loco666  said:</div><br><blockquote><p>sir BrunsonThomas,</p><br><p>this issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :)       [#XWW-572-75385]:     .. maybe it will start working again for me at restart in 4 hours..</p></blockquote>Please be patient and wait for the reply. Our Support Team will contact you as soon as they proceed the tickets sent before yours.","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1474884187330","editedDate":"0","id":"183137","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"183137","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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So far only a few are having problems. I am monitoring for additional problems. Did you get a ticket number so I can put a priority on it?</p><br>","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1474574870380","editedDate":"0","id":"177726","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177726","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1068573/","commentUrl":"/forum/en/comment/topic_177727/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"<p> [#HAO-985-17927]: game lag or something wrong     </p><br><p>i would assume that would be the ticket number? thats what i got as an automated response. thanks again</p>","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474575345280","editedDate":"0","id":"177727","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177727","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1059812/","commentUrl":"/forum/en/comment/topic_177733/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<div class=\"user-name\">loco666  said:</div><br><blockquote><p> [#HAO-985-17927]: game lag or something wrong     </p><br><p>i would assume that would be the ticket number? thats what i got as an automated response. thanks again</p></blockquote>Forwarded to try to get priority handling. Thank you for quick response.","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1474576435400","editedDate":"0","id":"177733","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177733","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1068573/","commentUrl":"/forum/en/comment/topic_177787/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"i have not got a report back on my ticket but i am back up and running normal right this minute. thank u much for the help and the push for priority it is greatly appreciated","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474593998773","editedDate":"0","id":"177787","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"177787","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1268113/","commentUrl":"/forum/en/comment/topic_178214/"},"strings":{"userRole":"","userId":"1268113","contentDraftJs":"","contentHtml":"<p>I have the same problem, you can help me ?</p>","userRegistered":"1474562267247","userCommentsCount":"5","userName":"RedCyclone","createdDate":"1474649110107","editedDate":"0","id":"178214","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23640973.jpeg?v=1605851285"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"178214","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1059812/","commentUrl":"/forum/en/comment/topic_178441/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<p>momo71480 said:</p><br><blockquote><p>I have the same problem, you can help me ?</p></blockquote><p>There were Windows updates recently so my suggestion, close explorer and all others programs. Roboot and restart programs. If it still doesn't work contact support. <a href=\"http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48</a></p><br><p>It is the weekend for the tech people so if problem persists. Please let me know.</p>","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1474650843320","editedDate":"0","id":"178441","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"178441","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1268113/","commentUrl":"/forum/en/comment/topic_179290/"},"strings":{"userRole":"","userId":"1268113","contentDraftJs":"","contentHtml":"i have created ticket, im waiting.","userRegistered":"1474562267247","userCommentsCount":"5","userName":"RedCyclone","createdDate":"1474656463793","editedDate":"0","id":"179290","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/23640973.jpeg?v=1605851285"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"179290","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1068573/","commentUrl":"/forum/en/comment/topic_182150/"},"strings":{"userRole":"","userId":"1068573","contentDraftJs":"","contentHtml":"<p>sir BrunsonThomas,</p><br><p>this issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :)       [#XWW-572-75385]:     .. maybe it will start working again for me at restart in 4 hours..</p>","userRegistered":"1458777296693","userCommentsCount":"5","userName":"loco666 ","createdDate":"1474747124813","editedDate":"0","id":"182150","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182150","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/36199/","commentUrl":"/forum/en/comment/topic_182576/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"Hello im having problem with nothing working correct..  It was moving my castle when it all stall... here 16 hours later same is still wrong.. I cant do anything just saying castle is being relocated.. What should i do ?","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474808681857","editedDate":"0","id":"182576","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182576","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1137142/","commentUrl":"/forum/en/comment/topic_182579/"},"strings":{"userRole":"","userId":"1137142","contentDraftJs":"","contentHtml":"<p>Lord WARHAWK75,</p><p>problems with relocated castles can be solved only with assistance of Plarium support. Therefore you have to send a ticket since its only way how can you alert support team regarding your problem. </p><p>Please use this link <a href=\"http://support.plarium.com/Tickets/Submit\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/Tickets/Submit</a> and be patient. They will surely reply.</p>","userRegistered":"","userCommentsCount":"327","userName":"Deleted","createdDate":"1474809160400","editedDate":"0","id":"182579","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182579","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/36199/","commentUrl":"/forum/en/comment/topic_182587/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"i would but cant see where to sumit a ticket it just go to search for answer<br>","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474809446437","editedDate":"0","id":"182587","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182587","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1137142/","commentUrl":"/forum/en/comment/topic_182602/"},"strings":{"userRole":"","userId":"1137142","contentDraftJs":"","contentHtml":"<p>My Lord, </p>choose a game, then a platform you're using etc. Web page will lead you further step by step.","userRegistered":"","userCommentsCount":"327","userName":"Deleted","createdDate":"1474811405397","editedDate":"0","id":"182602","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182602","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/36199/","commentUrl":"/forum/en/comment/topic_182629/"},"strings":{"userRole":"","userId":"36199","contentDraftJs":"","contentHtml":"Thanks i have sumitted a ticket.. last time i did it took 14 days. Since this need to be fixed before i can continue to play i hope it will be fixed very fast or there is other games.. but would be bad at level 91 and coiner to drop game coz of being stuck..should not happen","userRegistered":"1419356850283","userCommentsCount":"75","userName":"R_Warhawk75","createdDate":"1474813392577","editedDate":"0","id":"182629","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/7594976.jpeg?v=1565345152"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"182629","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/698671/","commentUrl":"/forum/en/comment/topic_183137/"},"strings":{"userRole":"Community Manager","userId":"698671","contentDraftJs":"","contentHtml":"<div class=\"user-name\">loco666  said:</div><br><blockquote><p>sir BrunsonThomas,</p><br><p>this issue has came up yet again for me. i have sent in yet another ticket if u would be so kind to put a priority stamp on it , it would greatly appreciated. again :)       [#XWW-572-75385]:     .. maybe it will start working again for me at restart in 4 hours..</p></blockquote>Please be patient and wait for the reply. Our Support Team will contact you as soon as they proceed the tickets sent before yours.","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1474884187330","editedDate":"0","id":"183137","entityId":"29424","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"183137","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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