lost entry

5 Replies
User
17 September, 2016, 11:53 PM UTC
I was at level 61, now I open the game at level 1? How do I re-connect to where I was before?
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User
18 September, 2016, 2:50 AM UTC
wayne.w said:

I was at level 61, now I open the game at level 1? How do I re-connect to where I was before?
You're on the second server of the game. At the top of your screen, between your castle coords and the fullscreen button, there is something that says either The Dark Plains or Untamed Lands. Click on it to change your server.
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User
18 September, 2016, 10:27 PM UTC
Thanks.
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User
19 September, 2016, 12:51 AM UTC
It didn't work. I switched servers but ended up back at level 1.
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User
19 September, 2016, 2:29 AM UTC

I would say that you should try to contact customer support. If you scroll all the way down this page there is a link that says "Support" below the "Games" category. That will take you to the right place to put in your ticket.

Also, could we get a mod to move this to the appropriate area of the forums? Perhaps bug reports.
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Community Manager
19 September, 2016, 12:52 PM UTC
Please let us know if the issue is still unresolved.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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