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Not getting your rewards from league events?

Not getting your rewards from league events?

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Moderators for Stormfall: Age of War wanted
Sep 4, 2016, 14:3209/04/16
4

Not getting your rewards from league events?

Anyone else experiencing this? Twice in as many days I have not got the rewards from two league events - one was the major one that ended two days ago and the other was today from a standard league event. I tried going onto the support part where yes it does give you the option of connecting about this question but there seems to be a bug there too as you cannot go any further once you click on the section!!!


Very annoying I lost a lot of units on these events...


Yours with frustration,  


Inevitable
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Sep 4, 2016, 14:5709/04/16
03/22/16
1289

inevitablemort said:


Anyone else experiencing this? Twice in as many days I have not got the rewards from two league events - one was the major one that ended two days ago and the other was today from a standard league event. I tried going onto the support part where yes it does give you the option of connecting about this question but there seems to be a bug there too as you cannot go any further once you click on the section!!!


Very annoying I lost a lot of units on these events...


Yours with frustration,  


Inevitable

http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

Try this link to support. Please let me know if you have problems fromthis link. I have used it myself.

Sep 4, 2016, 15:1109/04/16
4

Thanks that was the area I was looking for but could not get to. But it still does not answer my question i.e. does this happen much to people?


Thanks again for info.
Sep 4, 2016, 17:2409/04/16
07/02/15
698
Only thing i can think of is you cannot earn rewards from league tourneys if you have not been in that league for at least 1 week
Sep 4, 2016, 17:2509/04/16
07/02/15
698
and for the league events (train units, kill unite, etc) you should be able to find your reward packs in the black market under misc, then special
Sep 4, 2016, 17:4909/04/16
03/22/16
1289
FAILO said:

and for the league events (train units, kill unite, etc) you should be able to find your reward packs in the black market under misc, then special
Correct and if it takes you more than 3 days to find them, you can no longer claim them.
Sep 4, 2016, 20:1309/04/16
4
Thanks again but I checked black market many times and I am about 4 to 5 weeks into the game so that's no it. I will see what support ticket response is and revert.
Alyona KolomiitsevaCommunity Manager
Sep 5, 2016, 07:0509/05/16
09/17/15
8278
Those rewards are credited as soon as your League reaches the required amount of points, not when the Event is over. It's possible that you've opened your reward pack while the Event was still running and forgot about it or did not notice. 
Sep 12, 2016, 17:2509/12/16
05/28/16
35

I was wondering IF I was the only One who has experienced this program exception.




While I a bit relieved to find that I am not alone, I am seriously distressed by the news that it is a more systemic issue...Perhaps the programmers should review their architecture...