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Dragon Stone missing from Construction menu

10 Replies
we5inelgr.games
27 August, 2016, 2:13 AM UTC

Hi,

I'm currently lvl 36, and I'm unable to locate the Dragon Stone building in order to build it.  It's not found in any of the sub menus within the Construction menu.  Specifically, it is not in the Command menu within Construction.

It is also not located as an option within the Quests menu, just FYI.

Where can I find the option to build Dragon Stone building?

UTC +7:00
we5inelgr.games
27 August, 2016, 2:15 AM UTC

Here is a screenshot of my Construction - Command menu

[snip]

UTC +7:00
Ichezis
27 August, 2016, 8:38 AM UTC

Greetings m'lord!

You might've already constructed this building.
Is it hidden behind another construction?

If this is not the case, please inform me so I can ask around or contact the Help Desk.

Good luck!
Plarium Global Moderator; "We can't help everyone, but everyone can help someone."
UTC +2:00
we5inelgr.games
27 August, 2016, 6:05 PM UTC

Hello and thanks for the reply.

It is not behind another building.  I've rearranged them in order to look, and I don't remember seeing the option to build, nor building it.  I only found out about it's existence when another player told me about it.

Here is my castle and buildings as of now:

[snip]

UTC +7:00
brunsonthomas
27 August, 2016, 7:34 PM UTC
we5inelgr.games said:

Hello and thanks for the reply.

It is not behind another building.  I've rearranged them in order to look, and I don't remember seeing the option to build, nor building it.  I only found out about it's existence when another player told me about it.

Here is my castle and buildings as of now:


Please, check your townhall. See if you have a Dragon Stone built. If not then follow above link tothe Help Desk.
UTC +5:00
we5inelgr.games
28 August, 2016, 7:38 PM UTC

Looking in the town hall, the Dragon Stone is not there.  When I follow the Help Desk link, it takes me to help in the forums, which is this.  Is there other help, an email to tech support?



UTC +7:00
glasherz
Moderator
29 August, 2016, 1:32 AM UTC

I'll pass on the link again. Here it is: http://support.plarium.com/enstormfall/Tickets/Submit/Category

On the page you choose which platform you play on, then scroll right to the bottom where there is a link "contact us" which will lead you to the contact form. Unfortunately, that's the only way to send in a ticket. Hope that helps you find your way. 

UTC -4:00
brunsonthomas
29 August, 2016, 3:46 PM UTC

we5inelgr.games said:


Looking in the town hall, the Dragon Stone is not there.  When I follow the Help Desk link, it takes me to help in the forums, which is this.  Is there other help, an email to tech support?



You may not have gone far enough in the tutorial. If in doubt please contact support at http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

UTC +5:00
Vladimir Stojanovic
29 August, 2016, 7:35 PM UTC
My Lord, please continue doing Quests and at some point you will have Quest to build Dragon Stone.
UTC +2:00
we5inelgr.games
31 August, 2016, 7:26 PM UTC

Vladimir Stojanovic said:


My Lord, please continue doing Quests and at some point you will have Quest to build Dragon Stone.

Ah ha!  That was it, I had not completed the necessary preceding Quests.  Once I did those, I was then able to build the Dragon Stone.  Many thanks for this advise!

Note to others who may happen upon this thread in search of the same information.  Do the Quests, in order from the one on the top of the list and eventually you should find the quest to build the Dragon Stone (it will then automatically appear in your Command Construction menu).

Cheers!!! 

UTC +7:00
brunsonthomas
31 August, 2016, 7:30 PM UTC
we5inelgr.games said:

Vladimir Stojanovic said:


My Lord, please continue doing Quests and at some point you will have Quest to build Dragon Stone.

Ah ha!  That was it, I had not completed the necessary preceding Quests.  Once I did those, I was then able to build the Dragon Stone.  Many thanks for this advise!

Note to others who may happen upon this thread in search of the same information.  Do the Quests, in order from the one on the top of the list and eventually you should find the quest to build the Dragon Stone (it will then automatically appear in your Command Construction menu).

Cheers!!! 

I am glad you were able to get to build it.
UTC +5:00
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