Game performance

1 Reply
dworka777
25 August, 2016, 1:07 PM UTC

Hello I have a question about game performance, and I don't know if the problem on Plarium side or my/flash player/browser side.

Lately I had seen reduced performance in data processed by either your servers or flashplayer. By this I mean game freezing when too many things happens at once. Like if my units return from a trip and I got notification that my daily quest had been completed. The game freezes and I need to quit fullscreen mode and then go back to run the game.

I am just asking because this started happening like 14 days back with one of your updates.

I am using Firefox as browser.
UTC -10:00
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Alyona Kolomiitseva
Community Manager
26 August, 2016, 8:28 AM UTC

dworka777 said:


Hello I have a question about game performance, and I don't know if the problem on Plarium side or my/flash player/browser side.

Lately I had seen reduced performance in data processed by either your servers or flashplayer. By this I mean game freezing when too many things happens at once. Like if my units return from a trip and I got notification that my daily quest had been completed. The game freezes and I need to quit fullscreen mode and then go back to run the game.

I am just asking because this started happening like 14 days back with one of your updates.

I am using Firefox as browser.

Hi, dworka777!

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.

Please follow this link and submit a ticket: plrm.me/Support_Plarium.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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