Can't collect my reward

1 Reply
securitas04
20 August, 2016, 12:32 PM UTC
I won an event reward, but when I am requested to choose warlocks or demons, the bottom of the menu is off my screen. I changed the screen to full, but I still can't get to the "Okay" button.  How do I collect the reward?
UTC +5:00
Juglar del Viento
Moderator
20 August, 2016, 5:25 PM UTC

Lord Securitas

make sure that one of them are choosen with the green mark and then look if claim button allow you to claim them

if not, sometimes helps to close the game, clean all data cache of ur browser and log again on game

if you still experiment problems to claim ur reward please send a ticket to support following this link they will be in better position to check ur account and see what is happening

hope u can solve that

Regards
Resistance Is Futile
UTC +1:00
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