New members - no herald message?

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New members - no herald message?

Moderators for Stormfall: Age of War wanted

Iknick

Aug 16, 2016, 21:1008/16/16

11/26/15

166

New members - no herald message?

Hey ,

I dont always get a message when new members join. It is important to know who joins to help them.

Is this a known problem? or am i missing something? All my herald options are turned on.

Thanks

Comments

Alyona KolomiitsevaCommunity Manager

Aug 18, 2016, 09:2808/18/16

09/17/15

8278

I've heard that you don't receive a notification when the member is invited, or vice versa, when he joins on his own. Maybe some experienced players could clarify this for you.

Thomas Brunson

Aug 19, 2016, 17:0608/19/16

03/22/16

1289

nix said:

Hey ,

I dont always get a message when new members join. It is important to know who joins to help them.
Is this a known problem? or am i missing something? All my herald options are turned on.

Thanks

Regardless of your settings if you have been a leaguemember for less than 1 week many messages will not be routed to you. Also, the Marshall may limit who sees some reports. As you advance in ranks you see more of what happens. That is why most leagues with Beacons promote few above soldier.

Iknick

Aug 20, 2016, 21:3208/20/16

11/26/15

166

Thanks for your reactions.

Brunsonthomas i am the marshal so that is not the problem :)

It seems that people who join us with the choose a random league option dont show up, the people who i invite myself show up. Always a surprise to look in your embassy and see new names

Thomas Brunson

Aug 21, 2016, 18:3208/21/16

03/22/16

1289

nix said:

Thanks for your reactions.
Brunsonthomas i am the marshal so that is not the problem :)
It seems that people who join us with the choose a random league option dont show up, the people who i invite myself show up. Always a surprise to look in your embassy and see new names

Please check your Herald settings.

http://prntscr.com/c8l2uy

If these two are checked and you are not getting reports, please contact support http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

Iknick

Aug 22, 2016, 00:0008/22/16

11/26/15

166

All are checked, so i will contact support.

Thanks for the info

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Maybe some experienced players could clarify this for you.","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1471512523323","editedDate":"0","id":"160728","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"160728","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1059812/","commentUrl":"/forum/en/comment/topic_161831/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<div class=\"user-name\">nix said:</div><br><blockquote><p>Hey ,</p><br><p>I dont always get a message when new members join. It is important to know who joins to help them.</p><p>Is this a known problem? or am i missing something? All my herald options are turned on.</p><br>Thanks</blockquote>Regardless of your settings if you have been a leaguemember for less than 1 week many messages will not be routed to you. Also, the Marshall may limit who sees some reports. As you advance in ranks you see more of what happens. That is why most leagues with Beacons promote few above soldier.","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1471626412097","editedDate":"0","id":"161831","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"161831","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/895177/","commentUrl":"/forum/en/comment/topic_162262/"},"strings":{"userRole":"","userId":"895177","contentDraftJs":"","contentHtml":"<p>Thanks for your reactions.</p><p>Brunsonthomas i am the marshal so that is not the problem :)</p>It seems that people who join us with the choose a random league option dont show up, the people who i invite myself show up. Always a surprise to look in your embassy and see new names","userRegistered":"1448575006027","userCommentsCount":"166","userName":"Iknick","createdDate":"1471728760010","editedDate":"0","id":"162262","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/16220534.jpeg?v=1576207199"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"162262","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1059812/","commentUrl":"/forum/en/comment/topic_162509/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<p>nix said:</p><br><blockquote><p>Thanks for your reactions.</p><p>Brunsonthomas i am the marshal so that is not the problem :)</p>It seems that people who join us with the choose a random league option dont show up, the people who i invite myself show up. Always a surprise to look in your embassy and see new names</blockquote><p>Please check your Herald settings.</p><br><p><a href=\"http://prntscr.com/c8l2uy\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/c8l2uy</a></p><br><p>If these two are checked and you are not getting reports, please contact support <a href=\"http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48</a></p>","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1471804377960","editedDate":"0","id":"162509","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"162509","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/895177/","commentUrl":"/forum/en/comment/topic_162566/"},"strings":{"userRole":"","userId":"895177","contentDraftJs":"","contentHtml":"<p>All are checked, so i will contact support.</p><br>Thanks for the info","userRegistered":"1448575006027","userCommentsCount":"166","userName":"Iknick","createdDate":"1471824006060","editedDate":"0","id":"162566","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/16220534.jpeg?v=1576207199"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"162566","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Maybe some experienced players could clarify this for you.","userRegistered":"1442491428007","userCommentsCount":"8278","userName":"Alyona Kolomiitseva","createdDate":"1471512523323","editedDate":"0","id":"160728","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"160728","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1059812/","commentUrl":"/forum/en/comment/topic_161831/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<div class=\"user-name\">nix said:</div><br><blockquote><p>Hey ,</p><br><p>I dont always get a message when new members join. It is important to know who joins to help them.</p><p>Is this a known problem? or am i missing something? All my herald options are turned on.</p><br>Thanks</blockquote>Regardless of your settings if you have been a leaguemember for less than 1 week many messages will not be routed to you. Also, the Marshall may limit who sees some reports. As you advance in ranks you see more of what happens. That is why most leagues with Beacons promote few above soldier.","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1471626412097","editedDate":"0","id":"161831","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"161831","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/895177/","commentUrl":"/forum/en/comment/topic_162262/"},"strings":{"userRole":"","userId":"895177","contentDraftJs":"","contentHtml":"<p>Thanks for your reactions.</p><p>Brunsonthomas i am the marshal so that is not the problem :)</p>It seems that people who join us with the choose a random league option dont show up, the people who i invite myself show up. Always a surprise to look in your embassy and see new names","userRegistered":"1448575006027","userCommentsCount":"166","userName":"Iknick","createdDate":"1471728760010","editedDate":"0","id":"162262","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/16220534.jpeg?v=1576207199"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"162262","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1059812/","commentUrl":"/forum/en/comment/topic_162509/"},"strings":{"userRole":"","userId":"1059812","contentDraftJs":"","contentHtml":"<p>nix said:</p><br><blockquote><p>Thanks for your reactions.</p><p>Brunsonthomas i am the marshal so that is not the problem :)</p>It seems that people who join us with the choose a random league option dont show up, the people who i invite myself show up. Always a surprise to look in your embassy and see new names</blockquote><p>Please check your Herald settings.</p><br><p><a href=\"http://prntscr.com/c8l2uy\" rel=\"nofollow ugc\" target=\"_blank\">http://prntscr.com/c8l2uy</a></p><br><p>If these two are checked and you are not getting reports, please contact support <a href=\"http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48\" rel=\"nofollow ugc\" target=\"_blank\">http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48</a></p>","userRegistered":"1458666025237","userCommentsCount":"1289","userName":"Thomas Brunson","createdDate":"1471804377960","editedDate":"0","id":"162509","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://graph.facebook.com/v2.4/863470287132387/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"162509","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/895177/","commentUrl":"/forum/en/comment/topic_162566/"},"strings":{"userRole":"","userId":"895177","contentDraftJs":"","contentHtml":"<p>All are checked, so i will contact support.</p><br>Thanks for the info","userRegistered":"1448575006027","userCommentsCount":"166","userName":"Iknick","createdDate":"1471824006060","editedDate":"0","id":"162566","entityId":"28002","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/16220534.jpeg?v=1576207199"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"162566","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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