My units that have returned from friends castle does not show up anywhere, again.

6 Replies
Kjkl
4 July, 2016, 11:02 PM UTC
About one hour I got report that my units are back, but there is no sign of them. This is second time that is happen to me. Please return my units and check what is wrong.
Kjkl
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Kjkl
4 July, 2016, 11:40 PM UTC
They have appeared, after one and half an hour.  Please, check what was wrong, if you can. I do not want to this happen third time. Thanks.
Kjkl
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Alyona Kolomiitseva
Community Manager
5 July, 2016, 11:39 AM UTC

Hi, Banjacpmf!

This looks like an uncleared cache issue. Have you tried clearing your browser's cache after receiving the report? 

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Kjkl
5 July, 2016, 10:35 PM UTC
Not this time. I will do next time. Thanks for info. 
Kjkl
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Alyona Kolomiitseva
Community Manager
6 July, 2016, 7:56 AM UTC

You are most welcome! 

Have fun 
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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Snowgoon
6 July, 2016, 3:45 PM UTC

Kjkl said:


About one hour I got report that my units are back, but there is no sign of them. This is second time that is happen to me. Please return my units and check what is wrong.

What report?

There are no reports to tell you that units have returned.


I can only assume that you are referring to reports generated from successful attacks on Hamlets - These units are automatically returned to your Catacombs, and this is made clear on all instructions and help files

http://wiki.plarium.com/index.php?title=Hamlets

"Amount of Resources:

It depends on the carrying capacity of the defensive Units stationed at the Hamlet. Having collected as many Resources as their carrying capacity will allow*, the Units automatically return to the Catacombs."


If you are referring to normal battle reports, then it will often take over an hour for your units to walk home

Hanging on in quiet desperation is the English way - Pink Floyd - http://prnt.sc/dv923b
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Sifr
7 July, 2016, 11:35 AM UTC
Kjkl said:

About one hour I got report that my units are back, but there is no sign of them. This is second time that is happen to me. Please return my units and check what is wrong.
When you got a report of any reinfocements being returned it doesn't mean it has reached your castle, it's on the way. Try checking 'tracking units' or click on returning troops on bottom left corner.
Fighter Sifr of Fellowship
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