CAPCHA Validation only...not able to login in to the game

4 Replies
Rodeo
9 June, 2016, 1:58 PM UTC

HI 


After CAPCHA validation the game is not loading. is there any issue at my side.
UTC +5:00
Vladimir Stojanovic
9 June, 2016, 3:18 PM UTC

My Lord,

If the progress bar freezes at 0%, please do the following: 

Try to relog in the game.

Clear your browser cookies. Press Ctrl+Shift+Del and select ‘Cookies’.

If it does not help, please follow the instructions below.

If you experience lags, game freezes, or difficulties accessing the game; if the progress bar freezes at 99%, or there appears an error message, etc., possible reasons are as follows:

1. We are conducting server maintenance or adding a new feature to the game. To fix this issue, simply wait 5 minutes and try again.

2. Your browser's cache may be causing issues. Clearing your cache should help. 

3. Your internet connection may not be running optimally, or your band-width may be overloaded: For the game to run smoothly, your connection speed should be at least 1Mbps or higher. You can check your connection speed here: Speedtest

4. Something is wrong with your browser. Reinstall your browser, update it to the latest version or try another browser (Chrome, Firefox, or Opera).

5. Your Flash player may be outdated. You can update it here Flash

6. You could also try using a different computer or Internet connection to see whether it is your PC or the connection that is causing problems.

UTC +2:00
Rodeo
9 June, 2016, 5:15 PM UTC

Hi,


Once captcha is validation is done...there is no progress bar at all...getting a page with only links ..
UTC +5:00
Rodeo
9 June, 2016, 6:40 PM UTC
i also tried using different computer but getting the same issue
UTC +5:00
Juglar del Viento
Moderator
9 June, 2016, 7:07 PM UTC

Lord Rajeshkannan

if you still have problems to log in please contact support for a better assistance. include in the ticket the screenshots of issues you are getting

ususally with the tips given by vladimir works pefectly but if you say that with differents computers the problem still remains its time for tecnical support.

you can access to support following this link

hope you can solve ur problems soon

Regards

Resistance Is Futile
UTC +1:00
1722091 users registered; 42765 topics; 271824 posts; our newest member:theconflictofthenoot