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Delete a saved credit card

Delete a saved credit card

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Moderators for Stormfall: Age of War wanted
May 28, 2016, 16:0805/28/16
12/05/14
5

Delete a saved credit card

Noob question:

I forgot to uncheck the "save my credit card info" box at checkout.  How do I delete the saved info from my profile in the bank?

I tried clicking the edit, then the "x" next to the credit card, but there is no option to save your edit.
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Alyona KolomiitsevaCommunity Manager
May 30, 2016, 08:3905/30/16
09/17/15
8278

I would like to assure you that your payment details are kept on a secure server and are not shared with any third parties. Access to this data is extremely limited. Moreover no one can see your whole credit card number.

Anyway in order to edit or remove your credit card details just follow these simple steps:

1. Click on the Pencil button here -> http://screencast.com/t/6nqXAeiK4a

2. Click on the red cross;

3. Click on the Pencil button again to confirm your actions.

Let us know if there is something else we can help you with.

Dec 4, 2017, 21:3112/04/17
3
I am unable to delete my credit card info. please let me know how i may do that.
Mar 19, 2019, 03:4303/19/19
12/10/18
3
Tried it, it wants to sell me drachmas, and has only a place to add a new credit card. no red cross.
Jul 15, 2020, 17:3607/15/20
07/03/15
14

Hi Bango, if you clicked the link in Alonya's reply it only takes you to a screenshot of an example of what it looks like, the drachmas in the screenshot are just an example, they are not your actual purchase. You would need to get back to your main game page and click "bank" and click on something to purchase then click the saved card which has a green tick or check mark on it then you should see something similar to what is in the link's screenshot. if you click the pale grey pencil in the top left that will allow you to edit your card preferences. A red X should then come up. Click that, make sure your card details are no longer displayed, then don't forget to click the grey pencil again which will save your changes. Your card details should now be removed.

Jul 15, 2020, 17:3807/15/20
07/03/15
14
Hi GreyRat70, did you remember to click the grey pencil again after clicking the red X? if you don't click the pencil a second time your edit won't be saved.
Jul 15, 2020, 17:4007/15/20
07/03/15
14
Thanks Alyona, that was very useful.