This topic is closed

I can't log in to my character

12 Replies
securitas04
11 May, 2016, 6:13 PM UTC
I'm getting logged in as my wife's character Cyrano. How do I get to the log in screen to bring up my character Morgorn?
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Drogar61
11 May, 2016, 8:24 PM UTC
securitas04 said:

I'm getting logged in as my wife's character Cyrano. How do I get to the log in screen to bring up my character Morgorn?
You're THE BEST!
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Alyona Kolomiitseva
Community Manager
12 May, 2016, 7:53 AM UTC
securitas04 said:

I'm getting logged in as my wife's character Cyrano. How do I get to the log in screen to bring up my character Morgorn?
Go to your profile, press Log out button, and then log in again.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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securitas04
12 May, 2016, 11:47 AM UTC
Spaseeba!
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Drogar61
12 May, 2016, 8:26 PM UTC

Alyona Kolomiitseva said:


securitas04 said:


I'm getting logged in as my wife's character Cyrano. How do I get to the log in screen to bring up my character Morgorn?
Go to your profile, press Log out button, and then log in again.

As I know this action is prohibited by rules of game. Every player could have only one account.

Alyona, you just help player to broke crucial rule of this game. 
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Alyona Kolomiitseva
Community Manager
13 May, 2016, 6:51 AM UTC
Drogar61 said:


As I know this action is prohibited by rules of game. Every player could have only one account.

Alyona, you just help player to broke crucial rule of this game. 
Have you read the start post? Two different people, two different accounts. Case closed.
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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securitas04
13 May, 2016, 11:47 AM UTC
If this is a problem, then my wife and I will only play the one character. You may delete Morgorn. We always try to play together if it's a good game. Sorry for the trouble.
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jumy
13 May, 2016, 12:01 PM UTC
you are welcome, invite all friends also :) is a very good game in team 
The truth hurts
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Drogar61
13 May, 2016, 12:19 PM UTC

Alyona Kolomiitseva said:


Drogar61 said:


As I know this action is prohibited by rules of game. Every player could have only one account.

Alyona, you just help player to broke crucial rule of this game. 
Have you read the start post? Two different people, two different accounts. Case closed.

Yes, did you? Player was logged as his wife. So he admitted that he used 2 accounts. Instead of, at least, warning him that that is prohibited adn leads to banning, you simple (on my opinion, without reading, as usual) got him nice answer.

For me case didn't exist, but for you ...

@Securitas04:

Sorry, nothing personal, and I believe that you made accidentally mistake. Problem is simple: if you and your wife could use the other account without any punishment then you could keep your Paragon status active from day to day, for example, and the other players have no such benefit. I'm not judge, nor anything similar, I just warn Alyona about her answer which wasn't adequate for breaking rules. Good luck.

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securitas04
13 May, 2016, 2:28 PM UTC

Actually, I tried the game and liked it. I told my wife and we logged in from our one e-mail address and started her character. Later I tried to play my character from our one e-mail address and got her character's account without a log-in screen. The game defaulted to her character the way it had been defaulting to my character. I played her character yesterday because I couldn't log in. We don't really need two characters now. We're having a lot of fun with Cyrano. I think he may have placed third in the BG challenge. So Morgorn can be deleted if that is a problem. I don't need any exploits to enjoy this great game.

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jumy
13 May, 2016, 3:06 PM UTC
 number one S04
The truth hurts
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Drogar61
13 May, 2016, 5:37 PM UTC

securitas04 said:


Actually, I tried the game and liked it. I told my wife and we logged in from our one e-mail address and started her character. Later I tried to play my character from our one e-mail address and got her character's account without a log-in screen. The game defaulted to her character the way it had been defaulting to my character. I played her character yesterday because I couldn't log in. We don't really need two characters now. We're having a lot of fun with Cyrano. I think he may have placed third in the BG challenge. So Morgorn can be deleted if that is a problem. I don't need any exploits to enjoy this great game.

Hundreds players have double/triple/n accounts in this game, and your sin is really little, specially after your last explanation/wish.It is not on me to solve such sins, but it is on Plarium representative. That is why I reacted. From me simple conclusion: Enjoy.

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Juglar del Viento
Moderator
13 May, 2016, 6:06 PM UTC

As the CM said this case is closed

two different people two different player. Thread solved i close it

Regards
Resistance Is Futile
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