This topic is closed

Does Plarium really wants ...

15 Replies
Drogar61
13 April, 2016, 5:49 PM UTC

To read about our complaints on public game forums, or somebody will start with reading our posts, and start communication with us.


Currently we have community manager who knows to delete and close our threads, and sometimes to give us some answer (about 99% useless). We really need someone who wants to work this job with us. We are not happy that is obvious, and this censorship can't help no one. If we can't write on this forum we will have to find another way.

I'm playing this game about 2 years, and I still want to play it. I can live with your greed, lies and bugs; that is your right and I have choice to find way to avoid all of that, but new style (obvious in last days) will kill / killing one of the most important achievement in human history

DEMOCRACY

I have right to complain when I think that something isn't good.

Who gave you right to be dictator?

Or that is will of just one person, current community manager.

I hope that this will read someone who really care about Plarium interests, on time!


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Gadheras
13 April, 2016, 5:58 PM UTC


Well its their right to do whatever they feel like. Its their game, but we don't have to play it. It's not a democracy really, but you vote with your wallet, stop play for a while, stop spend, and maybe they listen. Thing is they have no reason to want to listen us now or really ever, as long as there is players forking out stupid amount of cash on this game.



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Drogar61
13 April, 2016, 6:58 PM UTC

@Gadheras:

This thread is exactly about our right to speak, and that is product of Democracy. Many tried to take that right and all failed until now.

Find a thread, with totally normal post (not my) that is closed without any explanation. Just like that. just because someone took that right.

Really?

That is the goal of this thread. Everything else is on the other threads.

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Gadheras
13 April, 2016, 7:34 PM UTC

Drogar61 said:


@Gadheras:

This thread is exactly about our right to speak, and that is product of Democracy. Many tried to take that right and all failed until now.

Find a thread, with totally normal post (not my) that is closed without any explanation. Just like that. just because someone took that right.

Really?

That is the goal of this thread. Everything else is on the other threads.


Yes, but... This is the property of Plarium. It's their company, product and business. They do whatever they wan't. They don't have to care about the wishes of the players. Their focus is to get people to spend and meet a certain quota. And that is their bottom line.


They can have players camp outside their office burning bonfires. They wouldn't care. 


This game have no direction, we never get to hear about plans for the future, expansions or anything like that. So in my regard, this is a dead game I spend as little as possible on. And at current time that is just keep my paragon active. 


I play other mmo's and online games. Stormfall is just a little distraction, something to click on while working etc. The game had its charms when I started play it some 10 months ago, but frankly how its going. I just log in a couple times a day to click for sake of habbit and exchange some words with people in the league. A lot of the people I meet back then doesn't even play anylonger. 


Plarium got little interest in me as a player and customer. That is their choice, their business. As a result I spend more money on other games where I feel more welcome and get more back for my money. Its very simple. I got a budget to use on things such as games, and Stormfall is not a big contender on that budget for the value of my money.


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Snowgoon
13 April, 2016, 8:11 PM UTC
https://www.facebook.com/groups/theunofficialstormfallcommunity/
Hanging on in quiet desperation is the English way - Pink Floyd - http://prnt.sc/dv923b
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Gadheras
13 April, 2016, 8:18 PM UTC

Tony Hobson said:


https://www.facebook.com/groups/theunofficialstormfallcommunity/

Not keen on facebook either, but nice players found a place to discuss and share information without get stuck by a banhammer, or have posts removed. 
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Drogar61
13 April, 2016, 9:12 PM UTC

Tony Hobson said:


https://www.facebook.com/groups/theunofficialstormfallcommunity/

I haven't FB account, from some personal reasons, so I can't join you, but truth is unstoppable. It's sad that players have to find a way to tell what they have, tragical for game also, but when someone get idea that can control truth such things come to the top of fog.


There are enough passion in players to revive this game, just somebody from Plarium has to understand situation.

Not easy, but possible. I believe that Plarium still has need to keep us, because of themselves, but if that isn't true we are in the middle of the collapse of this game.
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Gadheras
13 April, 2016, 9:40 PM UTC

Drogar61 said:



There are enough passion in players to revive this game, just somebody from Plarium has to understand situation.

Not easy, but possible. I believe that Plarium still has need to keep us, because of themselves, but if that isn't true we are in the middle of the collapse of this game.


It's not so much Plarium doesn't need us, but at current time we as players got little to no impact on how the game run and develop. We are little else than money bags for Plarium. We got no unison voice, we carry no weigh. You would have to gather all the players into a union of sorts to empower the players and give them some voice, and that would be the only way Plarium would listen to our input. 

And if you think about this, it would been a damn radical thing to do. It would be like the players wage war on the creators of the game out of love for the game itself. In a world with sanity, you would think the creators would meet the players half way. You give some and get some,  rather than some sort of abusive relationship that exist today.


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Mehnslayer
14 April, 2016, 12:00 AM UTC

https://www.youtube.com/watch?v=XuOYmqSF6OQ

Perfect example of what listening to the customers can do (Nostalrius private servers)

"According to Nostalrius’s creators, the server had around 800,000 registered users and 150,000 active players" because blizzard didn't listen they have lost around 6-7 million subscribers over the past few years and they have recently cut of all information in regards to people playing, they are now suing the company behind Nostalrius for IP fraud, however this server has been around for years and years and blizzard typically had a "we don't care much" attitude towards people making their own servers based on their IP. This is a sign of damage control from blizzard and they are trying to retain as many customers as possible even though they are losing them at an alarming rate.

Is it possible Plarium is doing the same with locking/closing/deleting threads/posts/comments. Facebook runs "like this and you might win this" it recently got locked due to people commenting that it was another coiner update, doesn't matter much either way... But the commenting got removed because the post was purely to like it.... Liking something on Facebook gets shared on your friends news feed, so it leads me to believe Plarium is essentially doing what Blizzard are doing just on a different scale

This is on topic for the O.P and it will be screenshot, it also does not violate rules about going off-topic and or inciting users to leave/quit the game and or stop spending. This also falls freely under the following:


  • 3.13. While we are more than happy to host constructive comparative conversations about competitor's products, we will not tolerate blatant advertising threads. Also, we would appreciate it if you refrain from blatant bashing of other games/forums. Such posts will be subject to removal.
  • While free debate and discussion are encouraged, we will not tolerate posts using inappropriate/offensive language or content.

I believe this to be a constructive comparison between the current situation of Nostalrius vs Blizzard - and Plarium

And in no way am I bashing blizzard for their choice, this was an objective view minus me saying it was damage control which is not attacking Blizzard as a whole

Edit: not entirely off-topic but blizzard cs just posted like 10 minutes ago they are getting DDOS'ed *plays x-file music*
E 'n la sua volontade è nostra pace
UTC +11:00
Alyona Kolomiitseva
Community Manager
14 April, 2016, 8:24 AM UTC

Greetings.

First of all, you are on Plarium official forum, so please show respect to the company and its employees.

I give you feedback on each and every suggestion. It's straight and fair.

I close the topics which already have been discussed and answered by me. We do not tolerate flooding here. There's no need to bump old topics. If the suggestion was passed, it will be accepted or declined. I will try to inform you from my side.

We delete old threads to make our forum clean.

And please do not create duplicate topics. I have already replied just the same one.

If you need more attention, please let me know. If you have any questions or concerns, please share. But please be constructive and respectful. 

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Gadheras
14 April, 2016, 1:33 PM UTC

Alyona Kolomiitseva said:


Greetings.

First of all, you are on Plarium official forum, so please show respect to the company and its employees.

I give you feedback on each and every suggestion. It's straight and fair.

I close the topics which already have been discussed and answered by me. We do not tolerate flooding here. There's no need to bump old topics. If the suggestion was passed, it will be accepted or declined. I will try to inform you from my side.

We delete old threads to make our forum clean.

And please do not create duplicate topics. I have already replied just the same one.

If you need more attention, please let me know. If you have any questions or concerns, please share. But please be constructive and respectful. 


Don't take criticsisme as disrespect though. And please, respect work both ways, and a lot of players feel we doesn't necessary get any of that either how the game is developing. Remember respect need to be earned, it can't be demanded.


You created an off topic foruim, so its much better to move threads there, than just lock or remove them. They will eventually burry themselfs in the back pages, and the ones that doesn't maybe they would need a closer look over time as they most likely active for a reason right?


Also new threads push older ones to the back so no idea why the need to clean up. it's like tearing out the history of the forums. Give a feeling of Plarium doesn't want new members to look at what older ones posted before. 
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Skycooldude
14 April, 2016, 1:36 PM UTC

Alyona Kolomiitseva said:


Greetings.

First of all, you are on Plarium official forum, so please show respect to the company and its employees.

I give you feedback on each and every suggestion. It's straight and fair.

I close the topics which already have been discussed and answered by me. We do not tolerate flooding here. There's no need to bump old topics. If the suggestion was passed, it will be accepted or declined. I will try to inform you from my side.

We delete old threads to make our forum clean.

And please do not create duplicate topics. I have already replied just the same one.

If you need more attention, please let me know. If you have any questions or concerns, please share. But please be constructive and respectful. 

My question as a player is: At what time does it become acceptable to bring up a topic that as "supposedly passed" to the developers but there has not been an answer for a month or two. Is it acceptable to create a duplicate topic incase the suggestion was forgotten about or misplaced?

Surely, a simple yes or no to the question topic won't take a month or two. If it would take more than a month or two to decide, a response to the thread stating that the topic is under discussion would at least leave us players with some sort of answer.

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Alyona Kolomiitseva
Community Manager
15 April, 2016, 7:39 AM UTC

Skycooldude said:


Alyona Kolomiitseva said:


Greetings.

First of all, you are on Plarium official forum, so please show respect to the company and its employees.

I give you feedback on each and every suggestion. It's straight and fair.

I close the topics which already have been discussed and answered by me. We do not tolerate flooding here. There's no need to bump old topics. If the suggestion was passed, it will be accepted or declined. I will try to inform you from my side.

We delete old threads to make our forum clean.

And please do not create duplicate topics. I have already replied just the same one.

If you need more attention, please let me know. If you have any questions or concerns, please share. But please be constructive and respectful. 

My question as a player is: At what time does it become acceptable to bring up a topic that as "supposedly passed" to the developers but there has not been an answer for a month or two. Is it acceptable to create a duplicate topic incase the suggestion was forgotten about or misplaced?

Surely, a simple yes or no to the question topic won't take a month or two. If it would take more than a month or two to decide, a response to the thread stating that the topic is under discussion would at least leave us players with some sort of answer.

Greetings. Sometimes it takes several months for our developers to review the players suggestions and give a reply. We receive a lot of suggestion from all games, so they need a lot of time to discuss it with several teams and make a decision on each one of them. If the suggestion was declined, I will inform you. Sometimes there will be no feedback when the suggestion is accepted, because it requires further consideration and analysis. 

And please don't create duplicate topics, because all passed suggestions are stored until being considered, so they can't be forgotten about.

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Mehnslayer
15 April, 2016, 7:55 AM UTC
"Can't be forgotten about" No disrespect to you Alyona, but humans make mistakes, we are not perfect, besides what P!nk will try to tell you
E 'n la sua volontade è nostra pace
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IronApex Turok
23 April, 2016, 9:47 PM UTC

Alonya, why should we show respect? you show no respect to us.....


i think the count is up to 3 posts of mine you have deleted because i have mentioned your bad attitude towards the community members.




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Gadheras
23 April, 2016, 10:12 PM UTC

IronApex Turok said:


Alonya, why should we show respect? you show no respect to us.....


i think the count is up to 3 posts of mine you have deleted because i have mentioned your bad attitude towards the community members.





Well, respect is earned, and it work both ways, but they can't demand respect because they are who they are. True they seem to be a bit heavy handed on the censorship. Doing that just risk them get more posts/threads of the same from other players too though. Fighting windmills?



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