Player Requests

10 Replies
Jezebel
13 April, 2016, 12:00 PM UTC

Why is it that there are topics locked where players are begging for simple things that do not cost money but would improve their game?  New posts locked with no comments.  Old posts that were bumped with comments to keep it active so Plarium would address the request.


Bumping a thread to keep it current is not spamming as the community moderator has stated, bumping a thread keeps it current because the people who actually play the game want a topic addressed.


Bad form Plarium to simply ignore the players in this manner.
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Heisenberg
13 April, 2016, 12:19 PM UTC
Your topic is gonna get blocked
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Gadheras
13 April, 2016, 12:22 PM UTC

Jezebel said:


Why is it that there are topics locked where players are begging for simple things that do not cost money but would improve their game?  New posts locked with no comments.  Old posts that were bumped with comments to keep it active so Plarium would address the request.


Bumping a thread to keep it current is not spamming as the community moderator has stated, bumping a thread keeps it current because the people who actually play the game want a topic addressed.


Bad form Plarium to simply ignore the players in this manner.

Threads get closed and posts get removed even they don't break forum rules. It's a censorship basicaly. You might make a thread to suggest something etc, then you get the reply they take note and the thread get closed, no need to disuss further or bring more people into the discussion.


Plarium doesn't fare to well with critics and repeated requests and questions. And sadly they won't win any rewards for customer support/relation and communcation with the first....



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Drogar61
13 April, 2016, 4:50 PM UTC

Jezebel said:


Why is it that there are topics locked where players are begging for simple things that do not cost money but would improve their game?  New posts locked with no comments.  Old posts that were bumped with comments to keep it active so Plarium would address the request.


Bumping a thread to keep it current is not spamming as the community moderator has stated, bumping a thread keeps it current because the people who actually play the game want a topic addressed.


Bad form Plarium to simply ignore the players in this manner.

That's new modern Plarium's way for communication and producing the best results, styled by new great community manager(s).

I'm falling in love 

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Drogar61
13 April, 2016, 5:03 PM UTC

Before a year, I suggested that Plarium makes only read only threads. On that way we will have forum, and Plarium would have chance to explain us how game is wonderful, without profanity, yelling, banning, nerves loosing, headaches. Everything will be fine, everyone will be happy.

Person who I suggest that rejected my offer, and a year later he runs somewhere in nowhere for orcs. Sadly!

I still think that this theme should be reopened. I want to be happy, and this change can help.


Before deleting this post / deleting whole thread / banning me / banning others (I believe that I counted all your current actions) please open your mind and just for second imagine (or try at least) a Forum where all are happy. If you can't I'm sorry for disturbing you, my dear community managers.

With all my love 
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Mehnslayer
14 April, 2016, 2:33 AM UTC

I'd like to add on that threads such as this -> http://plarium.com/forum/en/stormfall-age-of-war/suggestions-and-feedback/topics/a-new-monthly-pay-to-play-server/ Exactly the same goes for this http://plarium.com/forum/en/stormfall-age-of-war/suggestions-and-feedback/topics/roadmap/

Are being closed, even though it is listed under suggestions and feedback... Just because a suggestion was rejected does not mean the conversation/debate/discussion was nullified, I think in general Dingy brought up a very interesting topic and regardless if it got accepted or not look at some of the comments. But I guess this is a new CM policy because I knew you before the rotation Alyona and I saw your work previously 

E 'n la sua volontade è nostra pace
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Alyona Kolomiitseva
Community Manager
14 April, 2016, 8:12 AM UTC

I already gave a reply in closed topics under the Suggestions thread. There's no need to bump them. Each passed suggestion will be considered by the developers. The time frames are not defined, so let's don't turn the topics into a mess. 

Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Mehnslayer
14 April, 2016, 8:15 AM UTC

Alyona Kolomiitseva said:


I already gave a reply in closed topics under the Suggestions thread. There's no need to bump them. Each passed suggestion will be considered by the developers. The time frames are not defined, so let's don't turn the topics into a mess.

The point I was making is that suggestions can create conversation and discussions, especially the one about the subscription server, I don't think it needed to be closed because you gave a response, I think in a way that is stiffing creativity and discussions... Because now that is either 

A- A dead topic that will be forgotten about or;

B- A discussion that could lead to some valuable insight that the included parties could benefit from that will never occur because of the locked thread

Instead now for that conversation to continue another post would need to be made which would most likely be deleted due to it being "floody" or "spam"
E 'n la sua volontade è nostra pace
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Alyona Kolomiitseva
Community Manager
14 April, 2016, 9:50 AM UTC

Mehnslayer said:


Alyona Kolomiitseva said:


I already gave a reply in closed topics under the Suggestions thread. There's no need to bump them. Each passed suggestion will be considered by the developers. The time frames are not defined, so let's don't turn the topics into a mess.

The point I was making is that suggestions can create conversation and discussions, especially the one about the subscription server, I don't think it needed to be closed because you gave a response, I think in a way that is stiffing creativity and discussions... Because now that is either 

A- A dead topic that will be forgotten about or;

B- A discussion that could lead to some valuable insight that the included parties could benefit from that will never occur because of the locked thread

Instead now for that conversation to continue another post would need to be made which would most likely be deleted due to it being "floody" or "spam"

Maybe you are right. But we are not planning to make any p2p servers, so it wouldn't be fair to leave it open for discussions in the Suggestions thread, where we should discuss more realistic plans. 

But I see now that you are interested in this topic, so I propose the following:


I will open it and move to Off-topic thread if players still feel that they have something to discuss there. . How about such compromise?


Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
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Drogar61
14 April, 2016, 10:57 PM UTC

@Alyona:


Every compromise is good.

While players have interest in any thread it is wrong to close it. No matter what is possible or not, good or bad.

Some topics are on bad threads, and that is point where you are welcome to correct such things. With any small notification on old position.

We don't need a master. We need a partner.

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legendslady
19 April, 2016, 1:11 AM UTC

Did it ever occur to admins that the player base might like the right to keep bumping the suggestions they are most passionate about in a desperate bid to try to ensure Plarium don't continue to ignore them.

This is a new low for stupid decisions and lets face it there are plenty to choose from.


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