Alyona Kolomiitseva said:
Greetings.
We have restored the Loyalty progress for all of our players who were unable to log in on May 4. We have also credited the rewards for the days you've missed. So actually there were no Loyalty losses for our players.
Also we gave the pleasant compensation packs for our players:
7-Days Paragon Activator
4-Hour Boost
30,000 of each Resource
15 Dragons
2 Skull Runes
Not just 2 Skull Runes as some of you have mentioned above.
If you had any losses during the downtime on May 4, you can contact our Support Team and they will review your case and make a decision. We can't help you on our Forun with such issues as we are not authorize to compensate anything.
This is a joke??? i lost... (sorry i dont know the name in english)
2 hidras, 1 dragon eldrico, 2 dragones, 1 grifo eldrico, 2 wivernas, 2 espias, 31 golems eldricos, 7 brujos, 75 demonios, 4 nigros eldricos, 25 nomadas, 9 damas eldricas, 38 damas, 1 barb eldrico, 6 barbaros, 40 buscadores, 37 arqueras, 144 palas, 6 espectros
and send the screen captures to the support the first day and reclaim the units more times, i think that 15 dragons arent same as units you make me lost and anything that plarium give me that arent the defensive/ofensive power i lost and the legendary units are a joke, really i must continue sending tikets to support if they have the screen captures?? lol.... sometimes i think that plarium makes jokes about our reclamations at other side of screen.
If i send the screen captures to the support team... when i receive the units you lost?? i must continue sending tikets to support?? its not seriously....
Please... said me if i never recovery this units for not continue spending time on reclaim it or... if they have the screen captures how many time i must wait for receive it...
Regards and thanks about you time and listen us
EDIT: i send another tiket reclaiming the units.. again, this is the four tiket reclaiming it....
EDIT2: later than 5 days sending tikets to support they say that replaced the offensive units, but im not sure if defensive units were replaced too or if all units were replaced, really im so confused and tired because i must be 5 days reclaiming it.. Regards