Okay, I don't feel like start pick things apart and state what is good and what is bad. I will just give give an general opinion of and impression of how I see and feel things.
I started play July/August or so last year. Around that time there was a lot of people complaining about BG changes and how pay outs had changed and made it harder. As I hadn't really experienced how it was, I couldn't really say much about it. Once I started play this game I realized its a very p2w focused game. Initialy that wasn't that bad, because I played games before that was p2p, p2w and so on, but those games had a grind aspect to them too. I could get away with spend less, but compensate with time and effort spent. Stormfall doesn't really offer any such grind aspect, things takes time, lots of time, lots of waiting..
More things and items get added to the game at a sapphire cost, but the ability to earn sapphires through game activties haven't increased at same phase (even at all?). It get less and less satisfying to play a game that keep dig further and further into your wallet. Then we got the units doesn't need food for upkeep that basicaly gave a giant gift basket to rich players to boost their armies at ridicilous rate. I know its not the norm, but a game such as this doesn't require all that many whales before things start get unplesant.
This game doesn't cater to the average joe that might have 20-30 USD a month to spend on it, but the guys that might spend 200-300 USD or more. The last straw that broke the camels back is these sketches..... upgrade my market 1 level, 4500 sapphires... Do you think this is a reasonable cost in terms of what you get back for your money when you compare to other games and entertainment out there? Also consdier all the other buildings you can upgrade and their levels.
The new dragon kinda neat, but have to activate it every 3 hours a pain. Also if the bonus from the obelisk been nerfed to make up for the bonus you can get from the dragon, then thats bad as well. Players spent ages on upgrade their obelisk after all.
No one is asking for the game to be totaly free or everything for free. Doesn't matter how good a game can be if its not reasonable or affordable for the average player to take part in it. Yeah, you can play as a free to play, player, but most players got a competive instinct too, and when the "cash hurdles" get to high players prone to find something else to do. And when you then see Plarium state that "this game isn't for everyone" its like a slap in the face. Why not make it a game that is more or less for everyone with the aim of get everyone to spend something rather than a few a lot.
There is mmo's and online games out there that succeed rather nice without the heavy focus on p2w items, but buy more into a players vanity with cool items that doesn't affect the sandbox but give them a bling factor. xp boosters, time saving boosters and such is all fine too, because those that want to grind can do so to compensate, those that have less time to grind they spend on boosters.
A lot of time we get to hear, we get changes that been asked by players based on popular demands, but we never see where they come from, where they been posted about and such . The recent changes with the sketches just lead to more players in my league start talk about find some other game to play, which is bad because over time in games such as this, its not the game that keep you hanging around, its the other players you meet in the game, friends you made and so on.
There need to be a symbosis between players and creators, Both need each other. Take care of your customers and the customers take care of you. People that feel they get taken adventage of and fleeced doesn't invoke much customer loyality.