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Moderators for Stormfall: Age of War wanted
Mar 21, 2016, 21:4703/21/16
6

CANNOT LOGIN

yet again i cannot login i was playing the game fine and it started to run slow so i refreshed now i get this screen and cant get past it 


http://prnt.sc/ai8s6r


it always seems to do it when ive got all my troops out , will have to sit and keep trying till i get bored and go to sleep , then no doubt ill be waking up to all dead troops , ty plarium , another classic move on your behalf 

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4k
Comments
8
Comments
Mar 21, 2016, 21:5803/21/16
6
Plarium do you have any idea on when ill be able to put my troops away and go to bed ? i have work in the morning and need to go earn some money to line your pockets for a service like this 
Mar 21, 2016, 22:1903/21/16
6

tried to refresh again it gets stuck at 97% if i right click my mouse and hold the button in it draws on the screen , whats going on 


RyanViper1982@Yahoo.com

Mar 22, 2016, 09:4103/22/16
02/29/16
2647

My Lord, if you have a loading issue it is always better to contact Support team, since they can help you faster and more effectively than on the forum.

Please try basic browser troubleshooting such as clearing cache and testing in a different browser. If this doesn't help, please get in touch with Support team.

Mar 22, 2016, 16:3003/22/16
6
As usual the classic plarium answer , wrong department , put in a ticket and wait for no reply , then blame the persons computer , things need to change with plarium before they lose all the players , after all it is the players who pay the wages 
Mar 22, 2016, 16:5203/22/16
6

Right on cue http://prntscr.com/aik588 lol , clear your browsers cashe , same message on firefox , opera , maxthon , and the chrome browser , still want to blame my pc ? or maybe tell me i need to reinstall a new operating system before someone actually admits its plarium at fault 

Mar 22, 2016, 17:2903/22/16
718
also for me but i think for upgrade.... if you receive an attack is a upgrade :D
Mar 23, 2016, 09:1003/23/16
02/29/16
2647

loringer1 said:


As usual the classic plarium answer , wrong department , put in a ticket and wait for no reply , then blame the persons computer , things need to change with plarium before they lose all the players , after all it is the players who pay the wages 

Almost all loading issues can be fixed by our basic troubleshooting. That is why this is the first answer that you receive when you complain about loading problems in the game. Other cases should be investigated further by Support team. Please contact them at http://support.plarium.com/enstormfall/Tickets/Submit/


I'll close this thread since I already gave the reply.

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