Missing Sapphires

5 Replies
massy_2611
22 February, 2016, 10:16 AM UTC

Hi,

yesturday night I had about 750 sapphires, this morning when I reloaded the browser I had 180.... what can I do to have them back?
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Mehnslayer
22 February, 2016, 10:19 AM UTC
570 is an odd amount of sapphires to go missing, are you able to retrace your steps last night? it is possible you bought units or boosts without realizing it 
E 'n la sua volontade è nostra pace
UTC +10:00
massy_2611
22 February, 2016, 10:29 AM UTC
I checked before making the post... and I rarely use sapphires that's why it's strange even for me...if there is no way yo get them back... no problem... next time I won't keep them for too long
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Mehnslayer
22 February, 2016, 10:35 AM UTC

The forum team can't personally do anything about it, I can ask about it, however for compensation it would need to go through the help desk though

http://support.plarium.com/enstormfall/Tickets/Submit/Step1/48

E 'n la sua volontade è nostra pace
UTC +10:00
massy_2611
22 February, 2016, 10:38 AM UTC
Thanks!!!!
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Mehnslayer
22 February, 2016, 10:47 AM UTC
massy_2611 said:

Thanks!!!!
I just asked on your behalf and was told you bought a fake army item last night. These are 600 sapphires each, which roughly lines up to what you said in the original post
E 'n la sua volontade è nostra pace
UTC +10:00
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