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Plarium Play App. We need your feedback!

Plarium Play App. We need your feedback!

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Aug 24, 2019, 16:3908/24/19
08/20/15
4
I run ubuntu 18.04 lts for a os. I tried to install the plarium play app from within the wine emulator for windows and it does not install. Since flash is no longer as of 2020, will plarium be releasing a .deb package of the app for installatioin within unix like steam has done and many other games
Aug 25, 2019, 17:2508/25/19
09/18/16
3
Game keeps booting me out. and when it doesnt boot im unable to work tower or attack anything. I have 16 accounts its the same for all of them. i opened a ticket and got an automated response that it may be my internet connection or phone. this phone is 3 days old and i have full 4G LTE service. Im not alone in having this issue. before i spend more money id like to see it fixed
Aug 25, 2019, 19:2408/25/19
08/07/14
3
the top right corner is too hard to pick Iron rss, and you can't resize map when you are in castle which sucks, also the app is working perfectly unlike the android app which has become a pain to play the game lately, we have to restart application many times just to finish 1 action!! and this issue has been going for weeks now....
Aug 27, 2019, 23:3208/27/19
10/20/16
11

I was able to download it and it installed but it won't load.  So I uninstalled it and reinstalled it.  no change.

AlinaCommunity Manager
Aug 28, 2019, 09:2208/28/19
Aug 28, 2019, 09:22(edited)
05/21/19
3512

digital29 said:


I run ubuntu 18.04 lts for a os. I tried to install the plarium play app from within the wine emulator for windows and it does not install. Since flash is no longer as of 2020, will plarium be releasing a .deb package of the app for installatioin within unix like steam has done and many other games

Hello!


Honestly speaking, I am not sure if Plarium Play will be compatible with Ubuntu OS. In this case, I would advise installing Windows 


Cheers!

AlinaCommunity Manager
Aug 28, 2019, 09:2408/28/19
05/21/19
3512

Legend Goat GG said:


Game keeps booting me out. and when it doesnt boot im unable to work tower or attack anything. I have 16 accounts its the same for all of them. i opened a ticket and got an automated response that it may be my internet connection or phone. this phone is 3 days old and i have full 4G LTE service. Im not alone in having this issue. before i spend more money id like to see it fixed

Hello! 


Do you mean that the game is booting you out of Plarium Play app? Have you tried to update it?


Cheers!
AlinaCommunity Manager
Aug 28, 2019, 09:2708/28/19
05/21/19
3512

Adnan said:


I was able to download it and it installed but it won't load.  So I uninstalled it and reinstalled it.  no change.

Hello!


Sorry to hear about that! Did you get any error messages? Did you try to сlick the right button of the mouse and launch it as an admin?


Cheers!

Aug 28, 2019, 11:3808/28/19
12/06/15
10

Alina said:


digital29 said:


I run ubuntu 18.04 lts for a os. I tried to install the plarium play app from within the wine emulator for windows and it does not install. Since flash is no longer as of 2020, will plarium be releasing a .deb package of the app for installatioin within unix like steam has done and many other games

Hello!


Honestly speaking, I am not sure if Plarium Play will be compatible with Ubuntu OS. In this case, I would advise installing Windows 


Cheers!

windows ...... 

Sep 3, 2019, 00:3109/03/19
Sep 3, 2019, 00:32(edited)
09/19/16
68

bug report

http://prntscr.com/p0z3i7

tried to install the update but got error

now i cannot get the rest of the 21 days rewards for downloading and using the app

Sep 3, 2019, 04:5109/03/19
04/04/17
4
Just downloaded the 'new' plarium game app and fatal error, now no loader at all (at least the old one worked) and I can't find where the plarium app is on my hard drive (any suggestions on why I can't find it?)  i'd like to delete it and redownload it to see if it works.
Sep 3, 2019, 12:5809/03/19
Sep 3, 2019, 13:00(edited)
08/13/16
5

Got the new 4 update. Not in apps anymore. Cannot uninstall. Launches to error code, http://prntscr.com/p17d9h.


Windows 10

Sep 4, 2019, 04:5509/04/19
02/20/17
6

Hi, 


I do not necessarily like it better than web platform. Sharing screenshots is easier on the web than it is on app. 


I would love that  the app kept my favorite settings: full screen, all unnecessary stuff hidden.

Although at first I thought the app required constant log in and off, choosing game and other repetitive tasks, it is not that bad if I keep my session open. 


There are still glitches, prizes that disappear, rewards not given or that required to close the app and restart to be shown. 


Honestly not that impressed and most advantage is I do not have to deal with current "Flash" alert everytime I play.

Sep 4, 2019, 09:1509/04/19
09/27/15
11
there is no translation for foreign languages in Plarium app this is needed as all do not speak the same language
AlinaCommunity Manager
Sep 4, 2019, 13:5609/04/19
05/21/19
3512

warlock said:


bug report

http://prntscr.com/p0z3i7

tried to install the update but got error

now i cannot get the rest of the 21 days rewards for downloading and using the app

Hello!


I'm sorry to see that you've faced it. Have you tried to reinstall the app?


Thanks!
AlinaCommunity Manager
Sep 4, 2019, 14:0209/04/19
05/21/19
3512

SpunKing said:


Just downloaded the 'new' plarium game app and fatal error, now no loader at all (at least the old one worked) and I can't find where the plarium app is on my hard drive (any suggestions on why I can't find it?)  i'd like to delete it and redownload it to see if it works.

Hello!


Try to delete it following Control Panel > Add/Remove Programs.


Let me know the result, please. Thanks!

AlinaCommunity Manager
Sep 4, 2019, 14:0309/04/19
05/21/19
3512

Jesse James said:


Got the new 4 update. Not in apps anymore. Cannot uninstall. Launches to error code, http://prntscr.com/p17d9h.


Windows 10

Hello!


Please try to delete it following Control Panel > Add/Remove Programs.

Let me know the result, please. Cheers!

AlinaCommunity Manager
Sep 4, 2019, 14:0509/04/19
05/21/19
3512

Aghata Green said:


Hi, 


I do not necessarily like it better than web platform. Sharing screenshots is easier on the web than it is on app. 


I would love that  the app kept my favorite settings: full screen, all unnecessary stuff hidden.

Although at first I thought the app required constant log in and off, choosing game and other repetitive tasks, it is not that bad if I keep my session open. 


There are still glitches, prizes that disappear, rewards not given or that required to close the app and restart to be shown. 


Honestly not that impressed and most advantage is I do not have to deal with current "Flash" alert everytime I play.

Hello!


Thanks for your honest feedback!


The team is constantly working on improving the app. We do believe it will be really good in future. 


Good luck on the battlefield! 
AlinaCommunity Manager
Sep 4, 2019, 14:0609/04/19
05/21/19
3512

Hans said:


there is no translation for foreign languages in Plarium app this is needed as all do not speak the same language

Hello, Hans!


You can choose your Preferred Language in the Settings.


Good luck! 
Sep 4, 2019, 16:1309/04/19
12/04/16
4
after installing the app i get fatal error codes, app will not load.  running win 10.  tried to reinstall app, it says that app is already installed.  then try to run app and fatal error code every time.