Plarium Play App. We need your feedback!

83 Replies
Community Manager
8 May, 2019, 11:02 AM UTC

Hi, Lords and Ladies!


First of all, we'd like to thank you all for actively using our Plarium Play desktop application. We hope you're enjoying it.


The latest version of the application has just come out and we need your help in improving it. It would be highly appreciated if you could share your feedback about the issues you may be facing when playing via the app.


Please, leave your comments below so we can forward them straight to the devs team.


Thanks in advance!


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3
User
8 May, 2019, 2:12 PM UTC

while playing in app players can NOT see friend request. This makes it hard for new players because the icon that show you have friend request is not shown . Thanks 1old


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Community Manager
10 May, 2019, 10:13 AM UTC
1oldragon said:

while playing in app players can NOT see friend request. This makes it hard for new players because the icon that show you have friend request is not shown . Thanks 1old


Thank you for this feedback! I'll pass it accordingly. 
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Community Manager
10 May, 2019, 12:03 PM UTC

I received the information from devs regarding the friend requests. This option will be improved with one of the future releases and it will be possible to see friends' requests even when you play the game in full-screen mode. 


Thank you for your help!
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3
User
10 May, 2019, 9:15 PM UTC
I play stormfall the app shows still running after I signed out so I cant get into the game . KINGRICHARD
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3
User
12 May, 2019, 11:21 AM UTC

One improvement would be to make it easier to clear application cache from Plarium Play itself. One click deletion would work.

Right clicking desktop icon or using Windows run to access it is a bit old now.

Make it easier to refresh without closing down the whole game/window.

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3
User
14 May, 2019, 1:48 AM UTC
When I put in my e-mail then my password I go and click  to get into the game and it gets stuck on pending.... will not let me into game.........
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3
User
15 May, 2019, 12:17 PM UTC
Hey guys, in stormfall i can see just 50+ euros packages, i want to spend about 10 or 17 max, before i had 17 euros packages but now the game asks too much!! Resolve pls then i ll shop again
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4
User
15 May, 2019, 8:52 PM UTC
You can't see friend requests, the game is no smoother or faster than playing in Chrome, why not make it HTML format like all the other online games instead of trying to fix the end of flash with another Plarium thing that don't work properly
birdy
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3
Community Manager
17 May, 2019, 10:04 AM UTC

17phoenixraptor22 said:


Hey guys, in stormfall i can see just 50+ euros packages, i want to spend about 10 or 17 max, before i had 17 euros packages but now the game asks too much!! Resolve pls then i ll shop again

Hello! Please note, all the discounts and offers are distributed in the game according to a special automatic algorithm which I cannot influence, unfortunately. So, the best solution would be to wait a bit until you get a suitable offer. 


Wish you luck in this!
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Community Manager
17 May, 2019, 10:05 AM UTC
birdyjerrie said:

You can't see friend requests, the game is no smoother or faster than playing in Chrome, why not make it HTML format like all the other online games instead of trying to fix the end of flash with another Plarium thing that don't work properly
Hi! Yes, we know about this. We will improve the situation with one of the future releases. 
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3
User
21 May, 2019, 2:04 AM UTC
Please adjust your app to run in more than 30fps. The game runs choppy and causes other apps to run at 30fps when it is in the foreground in windows. I have a 120fps monitor, and when I drag the mouse in the app it is so slow and choppy and really noticeable. And the auto-update is not working properly. Every time I start the app it asks me in Stormfall if I want to update but the playrium app doesn't offer any updates. I had to reinstall the game.
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Community Manager
21 May, 2019, 9:15 AM UTC
narverma said:

Please adjust your app to run in more than 30fps. The game runs choppy and causes other apps to run at 30fps when it is in the foreground in windows. I have a 120fps monitor, and when I drag the mouse in the app it is so slow and choppy and really noticeable. And the auto-update is not working properly. Every time I start the app it asks me in Stormfall if I want to update but the playrium app doesn't offer any updates. I had to reinstall the game.
Thank you for all these details. Did the reinstall help?
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2
User
21 May, 2019, 3:12 PM UTC

I am finding the app to be more cumbersome and slow. Even clicking on the red X in right corner of a screen is slow to respond. Also, I am getting phantom mail notices again. A new mail notice shows up but there are no unread mails in the inbox. This was reported. 

I have found I have to close the game and delete the cache multiple times during the day. This is annoying. I open the game, then minimize it and go to my email, or another browser application. When I return to the game, it no longer responds to anything and I have to close and reload.

Bottom line is, the app is nice, but definitely needs improvement.
LW
UTC -4:00
2
Community Manager
23 May, 2019, 1:32 PM UTC

LWonderly said:


I am finding the app to be more cumbersome and slow. Even clicking on the red X in right corner of a screen is slow to respond. Also, I am getting phantom mail notices again. A new mail notice shows up but there are no unread mails in the inbox. This was reported. 

I have found I have to close the game and delete the cache multiple times during the day. This is annoying. I open the game, then minimize it and go to my email, or another browser application. When I return to the game, it no longer responds to anything and I have to close and reload.

Bottom line is, the app is nice, but definitely needs improvement.

Hello! Yes, we do agree that the app needs improvement. Our dedicated team is already working hard on it.

Thanks a lot for your feedback! If you face any further issues while using our Plarium App, please let us know. It's highly appreciated 

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1
User
24 May, 2019, 10:29 PM UTC

i do not talk too much help me just to win and i would not disappoint you word of a reichman

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2
User
28 May, 2019, 1:28 PM UTC

version 2.2 worked.  version 3.0 doesn't.  


I was able to download it and it installed but it won't load.  So I uninstalled it and reinstalled it.  no change.
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1
User
30 May, 2019, 1:08 PM UTC
Memory creep is becoming a BIG issue. App remains running after I sign out and Friend requests do not appear.
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1
User
30 May, 2019, 11:55 PM UTC

Greetings,

        I tried the plarium app. and it sucks, three months of virtual hell, so am back using the original.I would recommend , start paying closer attention to what is said in the bigger league chat rooms, 85 to 90 percent of the players will or have stopped using plarium app. just to mind boggling.

        Some really great ideas you guys have come up with. Just keep up the good work.

        Perhaps add a slot to earn more soul stones and runes for smaller players that can not afford to lose a lot of troops in the tourneys.

        Perhaps building area could use a higher level of building that does not require such a cost of sketches also. raise them to say 40 or 50 levels so that non coiners or low coiners can build enough farms to feed their troops.


        Perhaps make a protocol and block players over 100 to attack players under 80, The bullies do this just to increase their rankings and one can not retaliate and inflict any damage upon the high coiners. Everyone should be allowed to rank in some area each week. Or have a seperate ranking system for different level players. say 1 to 25/  26 to 50 / 51 to 75 / 76 to 100 and so on.
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1
User
1 June, 2019, 5:26 PM UTC
stormfall will not load from the desktop app.
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