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Plarium Play App. We need your feedback!

Plarium Play App. We need your feedback!

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May 8, 2019, 11:0205/08/19
03/05/19
844

Plarium Play App. We need your feedback!

Hi, Lords and Ladies!


First of all, we'd like to thank you all for actively using our Plarium Play desktop application. We hope you're enjoying it.


The latest version of the application has just come out and we need your help in improving it. It would be highly appreciated if you could share your feedback about the issues you may be facing when playing via the app.


Please, leave your comments below so we can forward them straight to the devs team.


Thanks in advance!


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18k
Comments
335
Comments
May 8, 2019, 14:1205/08/19
Feb 1, 2020, 16:38(edited)
02/18/17
25

while playing in app players can NOT see friend request. This makes it hard for new players because the icon that show you have friend request is not shown . Thanks 1old

it has been all most 1 year and this is not  fixed. tried to reply to this but wasn't able so I'm editing :-)   black bar at the top of game window that has chat/friend request and sit update button next to you game name  is cut off in the app and when playing full screen. New players don't know about that and so do not respond to friend requests. jusy is a problem we have to scool them about the work arounds. ie play less in app and less in full screen. this still is not fixed. 
May 10, 2019, 10:1305/10/19
03/05/19
844
1oldragon said:

while playing in app players can NOT see friend request. This makes it hard for new players because the icon that show you have friend request is not shown . Thanks 1old


Thank you for this feedback! I'll pass it accordingly. 
May 10, 2019, 12:0305/10/19
03/05/19
844

I received the information from devs regarding the friend requests. This option will be improved with one of the future releases and it will be possible to see friends' requests even when you play the game in full-screen mode. 


Thank you for your help!
May 10, 2019, 21:1505/10/19
02/04/17
4
I play stormfall the app shows still running after I signed out so I cant get into the game . KINGRICHARD
May 12, 2019, 11:2105/12/19
May 14, 2019, 00:03(edited)
05/20/16
285

One improvement would be to make it easier to clear application cache from Plarium Play itself. One click deletion would work.

Right clicking desktop icon or using Windows run to access it is a bit old now.

Make it easier to refresh without closing down the whole game/window.

May 14, 2019, 01:4805/14/19
11/15/16
1
When I put in my e-mail then my password I go and click  to get into the game and it gets stuck on pending.... will not let me into game.........
May 15, 2019, 12:1705/15/19
06/01/17
1
Hey guys, in stormfall i can see just 50+ euros packages, i want to spend about 10 or 17 max, before i had 17 euros packages but now the game asks too much!! Resolve pls then i ll shop again
May 15, 2019, 20:5205/15/19
06/13/15
40
You can't see friend requests, the game is no smoother or faster than playing in Chrome, why not make it HTML format like all the other online games instead of trying to fix the end of flash with another Plarium thing that don't work properly
May 17, 2019, 10:0405/17/19
03/05/19
844

17phoenixraptor22 said:


Hey guys, in stormfall i can see just 50+ euros packages, i want to spend about 10 or 17 max, before i had 17 euros packages but now the game asks too much!! Resolve pls then i ll shop again

Hello! Please note, all the discounts and offers are distributed in the game according to a special automatic algorithm which I cannot influence, unfortunately. So, the best solution would be to wait a bit until you get a suitable offer. 


Wish you luck in this!
May 17, 2019, 10:0505/17/19
03/05/19
844
birdyjerrie said:

You can't see friend requests, the game is no smoother or faster than playing in Chrome, why not make it HTML format like all the other online games instead of trying to fix the end of flash with another Plarium thing that don't work properly
Hi! Yes, we know about this. We will improve the situation with one of the future releases. 
May 21, 2019, 02:0405/21/19
09/26/18
8
Please adjust your app to run in more than 30fps. The game runs choppy and causes other apps to run at 30fps when it is in the foreground in windows. I have a 120fps monitor, and when I drag the mouse in the app it is so slow and choppy and really noticeable. And the auto-update is not working properly. Every time I start the app it asks me in Stormfall if I want to update but the playrium app doesn't offer any updates. I had to reinstall the game.
May 21, 2019, 09:1505/21/19
03/05/19
844
narverma said:

Please adjust your app to run in more than 30fps. The game runs choppy and causes other apps to run at 30fps when it is in the foreground in windows. I have a 120fps monitor, and when I drag the mouse in the app it is so slow and choppy and really noticeable. And the auto-update is not working properly. Every time I start the app it asks me in Stormfall if I want to update but the playrium app doesn't offer any updates. I had to reinstall the game.
Thank you for all these details. Did the reinstall help?
May 21, 2019, 15:1205/21/19
01/26/15
65

I am finding the app to be more cumbersome and slow. Even clicking on the red X in right corner of a screen is slow to respond. Also, I am getting phantom mail notices again. A new mail notice shows up but there are no unread mails in the inbox. This was reported. 

I have found I have to close the game and delete the cache multiple times during the day. This is annoying. I open the game, then minimize it and go to my email, or another browser application. When I return to the game, it no longer responds to anything and I have to close and reload.

Bottom line is, the app is nice, but definitely needs improvement.
AlinaCommunity Manager
May 23, 2019, 13:3205/23/19
05/21/19
3512

LWonderly said:


I am finding the app to be more cumbersome and slow. Even clicking on the red X in right corner of a screen is slow to respond. Also, I am getting phantom mail notices again. A new mail notice shows up but there are no unread mails in the inbox. This was reported. 

I have found I have to close the game and delete the cache multiple times during the day. This is annoying. I open the game, then minimize it and go to my email, or another browser application. When I return to the game, it no longer responds to anything and I have to close and reload.

Bottom line is, the app is nice, but definitely needs improvement.

Hello! Yes, we do agree that the app needs improvement. Our dedicated team is already working hard on it.

Thanks a lot for your feedback! If you face any further issues while using our Plarium App, please let us know. It's highly appreciated 

May 24, 2019, 22:2905/24/19
2

i do not talk too much help me just to win and i would not disappoint you word of a reichman

May 28, 2019, 13:2805/28/19
06/07/15
6

version 2.2 worked.  version 3.0 doesn't.  


I was able to download it and it installed but it won't load.  So I uninstalled it and reinstalled it.  no change.
May 30, 2019, 13:0805/30/19
03/15/17
3
Memory creep is becoming a BIG issue. App remains running after I sign out and Friend requests do not appear.
May 30, 2019, 23:5505/30/19
04/26/16
2

Greetings,

        I tried the plarium app. and it sucks, three months of virtual hell, so am back using the original.I would recommend , start paying closer attention to what is said in the bigger league chat rooms, 85 to 90 percent of the players will or have stopped using plarium app. just to mind boggling.

        Some really great ideas you guys have come up with. Just keep up the good work.

        Perhaps add a slot to earn more soul stones and runes for smaller players that can not afford to lose a lot of troops in the tourneys.

        Perhaps building area could use a higher level of building that does not require such a cost of sketches also. raise them to say 40 or 50 levels so that non coiners or low coiners can build enough farms to feed their troops.


        Perhaps make a protocol and block players over 100 to attack players under 80, The bullies do this just to increase their rankings and one can not retaliate and inflict any damage upon the high coiners. Everyone should be allowed to rank in some area each week. Or have a seperate ranking system for different level players. say 1 to 25/  26 to 50 / 51 to 75 / 76 to 100 and so on.
Jun 1, 2019, 17:2606/01/19
04/03/14
1
stormfall will not load from the desktop app.
Jun 1, 2019, 19:4906/01/19
02/23/19
2

There is an apparent "glitch" in game; I'm trying to train more Stoneheart units but am being told by the Sentry House that I do not enough resources. When I go to the resource tab and try to add more to storage I am being told my storage is full. The counter in the upper left corner of the screen shows I have the max. amount 46,8K in my Admantine Vault.  


While the game worked properly this morning, the bug made its appearance about 2 hours ago.  Can your forward this to whoever needs to fix the problem? Thanks!