After these recent frequent failures and game unavailability another free gift of penitence of a few handsful of units seems ridiculous: a compensation of say 5000 sapphires per player level seems very suitable to me

DGO

waiting, waiting and waiting again @ 99% load...

There's some good news: working hard to solve the problems

There's some bad news too: the real problem is managers and accountants dominating the scene... they fired most competent game developers in-house and are now trying to control a 'cheaper' software contractor, where they have experts in exploiting contract weaknesses... they usually get paid for making mistakes and again for correcting them.... do the contracts include penalties?

Believe me, I worked in large engineering departments for internatinal oil & gas processing industries, and contrators are good to shave peak loads in demand, but for routine... own employees is the way to go

The same thing is happening to me as you, I don't know how to solve it, trapped at 99% and does not finish loading the game, reinstall the program, restart my account and nothing, send my pp_log.txt file according to the recommendations, let's see what happens.

Did you send the mentioned file? Is your problem solved? How did you do it?

Did you receive an email notification of: Suspicious login detected? prior to the problem, well that happened to me too. But it was not justified because it was made by myself

i  got a suspicius activity warning too(now im less stresed) but i reintaled game and now dont even starty loading the game

The game  is back up and running We aploigise  for the inconvenience.