"FREE" boost COSTS Sapphires and is MORE expensive than regular boosting

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"FREE" boost COSTS Sapphires and is MORE expensive than regular boosting

Moderators for Stormfall: Age of War wanted

Kristo Kapten

May 18, 2021, 12:3305/18/21

09/25/14

"FREE" boost COSTS Sapphires and is MORE expensive than regular boosting

"FREE" boost of Lost Arts costs Sapphires and is MORE expensive than regular "Boost Instantly". I have seen it happen for me multiple times already and this can happen to consturction and etc also!

Platform = "Facebook (Plarium Play client on PC)"
Server = "The Dark Plains"
Feature that causes the issues = "Boost Instantly (Free)" and maybe other "Boost Instantly" features
The exact steps you performed before the bug arose;

1. Bank has 3075 sapphires.

2. Used 3 x 1hrs worth of "Stoneheart Boosts" on "Free Infirmary Rate Chance" lvl 1 completion.

3. Remaining 28 minutes turned into "Boost Instantly (Free)"

4. Bank has 2685 sapphires remaining (3075-2685=390)

5. "Free" boosting of 28 minutes cost me 390 sapphires, where regular "Boost Instantly" with Sapphires would have cost me only 255 sapphires for 3,5hrs.

What should have happened;

FREE boost with no sapphire cost!

What actually happened.

"Free" boost cost me 390 sapphires from the bank!

SCREENSHOT:

I have lost at least 10 000+ sapphires with this bug when boosting Lost Arts and Consturctions in the last minutes of Tournaments "for FREE" - only to discover it cost me sapphires and my bank is empty!

Comments

MicModerator

May 18, 2021, 16:2805/18/21

02/22/19

1347

Hello my Lord, i'm trully sorry for that , usually the ''free '' is coming when the time remaining is under 30 min with paragon active...and should be free...no saphs cost !

We from here can't check that , but

You can submit a ticket to the Support directly from game , click on the settings button scroll down on Support icon

or...

use this link for submit the ticket , forward them all this details and ask them to verify all this situation !

https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360001594879&fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM

I wish you good day and good game my Lord !

Kristo Kapten

May 22, 2021, 22:5705/22/21

09/25/14

On May 19, I created a ticket to Plarium Support Center | PC Games: [2988551]

I have received only initial automatic reply, but nothing else. I have sent them reminder emails, but still no real reply!

MicModerator

May 23, 2021, 09:3705/23/21

02/22/19

1347

Kristo Kapten

On May 19, I created a ticket to Plarium Support Center | PC Games: [2988551]

I have received only initial automatic reply, but nothing else. I have sent them reminder emails, but still no real reply!

Hello my Lord, maybe they will answer you tomorrow ,if not let me know in pm !

Have a nice Sunday my Lord and enjoy the game !

Wesley Pringle

May 23, 2021, 14:4605/23/21

02/22/16

1844

It regularly takes between 7 -10 Days to receive a reply if it takes longer than that then we can have your ticket checked for you. :)

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Bank has 3075 sapphires.\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[{\"offset\":0,\"length\":27,\"style\":\"color-rgb(174,178,201)\"},{\"offset\":0,\"length\":27,\"style\":\"bgcolor-rgb(33,33,42)\"},{\"offset\":0,\"length\":27,\"style\":\"fontsize-16\"},{\"offset\":0,\"length\":27,\"style\":\"fontfamily--apple-system, system-ui, BlinkMacSystemFont, \\\"Segoe UI\\\", Roboto, \\\"Helvetica Neue\\\", Arial, sans-serif\"},{\"offset\":0,\"length\":27,\"style\":\"fontsize-15\"}],\"entityRanges\":[],\"data\":{}},{\"key\":\"cgln0\",\"text\":\"2. 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!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"13ojd\",\"text\":\"https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360001594879&fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[{\"offset\":0,\"length\":153,\"key\":1}],\"data\":{}},{\"key\":\"5ok43\",\"text\":\"\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}},{\"key\":\"felhu\",\"text\":\"I wish you good day and good game my Lord 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!\",\"type\":\"unstyled\",\"depth\":0,\"inlineStyleRanges\":[],\"entityRanges\":[],\"data\":{}}],\"entityMap\":{\"0\":{\"type\":\"IMAGE\",\"mutability\":\"IMMUTABLE\",\"data\":{\"height\":\"auto\",\"width\":\"auto\",\"alt\":\"\",\"src\":\"https://plarium.com/forum/multimedia/233FC056-462C-4CED-90C0-C1F57829116A\"}},\"1\":{\"type\":\"LINK\",\"mutability\":\"MUTABLE\",\"data\":{\"explicit\":false,\"url\":\"https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360001594879&fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM\"}}}}","contentHtml":"","userRegistered":"1550858952113","userCommentsCount":"1347","userName":"Mic","createdDate":"1621355333697","editedDate":"0","id":"1459686","entityId":"591463","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/throne-kingdom-at-war/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"1459686","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1859992/","commentUrl":"/forum/en/comment/topic_1480631/"},"strings":{"userRole":"","userId":"1859992","contentDraftJs":"{\"blocks\":[{\"key\":\"dbbtm\",\"text\":\"On 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