purchase not received

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Moderators for Stormfall: Age of War wanted

mistico

Jul 31, 2020, 11:4507/31/20

12/03/16

purchase not received

Hello...

maybe someone can help me: I just made a purchase of 3.65 euros corresponding to 23000 sapphires but I have not received anything.

I went to the appropriate support section but I can't send the report ... I guess there is some problem ... since I spent some money unnecessarily I would hope that I will be given help as soon as possible thanks ...

Comments

MicModerator

Jul 31, 2020, 12:2807/31/20

02/22/19

1347

Hello Lord Mistico , are you sure you didn't purchase a scheduled pack , which give you every day a part of the saphs ?in this case check on the right board the icon for claim the daily part of the prize !

If is not that your case ,than please contact the Support ,selecting the voice '' I did not receive my purchase , and forward them all the info requered there !

https://plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=166729

I wish you a good day and good battles !

mistico

Aug 1, 2020, 17:3308/01/20

12/03/16

yes maybe this is it.i realized it later.thanks anyway for your time

MicModerator

Aug 2, 2020, 12:5208/02/20

02/22/19

1347

mistico said:

yes maybe this is it.i realized it later.thanks anyway for your time

Ok, have a good day and good game !

The topic is locked. You cannot post comments.

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font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Mistico , are you sure you didn't purchase a scheduled pack , which give you every day a part of the saphs ?in this case check on the right board  the icon for claim the daily part of the prize !</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><img src=\"//cnt-forum.plarium.com/file.bmp?g=b6a02309-3d6d-49bf-9aa7-d8c55362cd8e\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br>If is not that your case ,than please contact the Support ,selecting the voice '' I did not receive my purchase , and forward them all the info requered there !<br><br></span><a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=166729\" style=\"color: rgb(255, 255, 255); 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I guess there is some problem ... since I spent some money unnecessarily I would hope that I will be given help as soon as possible thanks ...</p>","createdDate":"1596195900000","folderId":"50","id":"201462","authorId":"1343163","authorRegistered":"1480785238333","authorName":"mistico ","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/24882014.jpeg?v=1632227987"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"382","commentsCount":"3","likesCount":"0","authorCommentsCount":"33","isHidden":"false","isClosed":"true","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/forum/en/stormfall-age-of-war/50_bug-reports/201462_purchase-not-received-4/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/en/profile/7378513/","commentUrl":"/forum/en/comment/topic_800690/"},"strings":{"userRole":"Moderator","userId":"7378513","contentDraftJs":"","contentHtml":"<p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\">Hello Lord Mistico , are you sure you didn't purchase a scheduled pack , which give you every day a part of the saphs ?in this case check on the right board  the icon for claim the daily part of the prize !</span></p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><img src=\"//cnt-forum.plarium.com/file.bmp?g=b6a02309-3d6d-49bf-9aa7-d8c55362cd8e\"><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br></span><p><span style=\"font-weight: bold; font-style: italic; color: rgb(255, 255, 0);\"><br>If is not that your case ,than please contact the Support ,selecting the voice '' I did not receive my purchase , and forward them all the info requered there !<br><br></span><a href=\"//plariumsupport.zendesk.com/hc/en-us/requests/new?ticket_form_id=166729\" style=\"color: rgb(255, 255, 255); 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