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Units disappeared without a trace!

Units disappeared without a trace!

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Moderators for Stormfall: Age of War wanted
Oct 28, 2019, 10:2810/28/19
11/25/18
79

Units disappeared without a trace!

server 3/farwol's crown

-875; -949


today, a few hours back I sent 150 chimeras for a raid. 1 has been killed.

BUT the rest is completely gone for hours!

I reloaded several times + finally they are back now.

Yesterday, colleagues have already told me that units simply disappear.

What exactly is going on there?


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Comments
MicModerator
Oct 28, 2019, 10:3410/28/19
02/22/19
1347

Hello Mary , can you show us a screenshot of the report of this battle ? in that way the technical agents can check the actions in an exactly moment at your castle !

 thank you !And another info , you are playing on facebook or plarium com ?

Oct 28, 2019, 10:5210/28/19
11/25/18
79

Plarium.com


Unfortunately I have deleted the report, we have not much space for reports: sigh

And there is also the next mistake in the game: very often, all reports of the Grand Marshal are simply gone.

log out + log in again: they are back.

not really good either.

Oct 28, 2019, 11:0710/28/19
11/25/18
79

By the way, thank you, that you take care of the bug so fast 

Oct 31, 2019, 15:1010/31/19
10/30/19
115

Hi, Mary. Thanks for your report. Units can't disappear from one's Castle without a corresponding action (i.e. battle loss, sending to some target, etc.).

Please follow this article to find the missing units. 

As for the Reports, in some cases, they might appear with slight delays in case of the Internet connection hiccups, but no bug with not getting reports hasn't been confirmed, as far as I know.